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"Pool crowded wit"

"Fantastic location, rooms are a little dated but clean. Bathroom was a little snug could do with re configuring as sink was too big for the room had to squeeze past to get to the toilet "

"Exceptional staff. Every person i spoke to was helpful and very friendly. Building was a bit tired so some areas of cracked tile and mold staining in the pool area. Room smelt of wet dog and there were clothes moths."

"Lovely hotel,the coffee in the room wasn’t nice,"

"No major issues but minor ones were dealt with efficiently. "

"Loved my stay here great place "

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "

"Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become."

"We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return. "