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"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"Nice classic hotel, seems well ran but quite dated in some areas"

"The room was clean, though the sofa bed had a very thin mattress so you felt the bars in the bed frame, very uncomfortable. Pool was nice. Strange rotton milk smell in parts of corridors "

"Room was clean and comfy, breakfast was nice,and plentiful with polite staff"

"Very pleased with our stay’ Room wonderful Staff most obliging Only problem was the bar was not open which was disappointing."

"Staff were really helpful and the apartment was clean on arrival"

"GOOD SELECTION FOR BREAKFAST. A BIT SLOW ON THE SERVICE - HAD TO GO LOOKING FOR STAFF ON A FEW OCCASIONS AFTER WAITING FOR BUTTER, MORE TOAST, MORE JUICE. WOULD HAVE LIKED TO JUST REMAIN SEATED WITH A MUCH QUICKER RESPONSE FROM STAFF."

"This was a last minute overnight stop. Bar meal was fine and breakfast was the usual buffet style which was regularly replenished. All staff were friendly and courteous. Plenty of parking. Finding the room and navigating around the old building can be a bit of maze. Room was, clean and well equipped with a refreshing shower in the morning."

"Very disappointed with breakfast. Continental breakfast consist of a poor restricted choice and everything is extra. Long wait for service. Shower screen doesnt work which lwaves water on bathroom floor Bed uncomfortable Very few TV channels Many better hotels in Chester reasonably priced with better service "