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"This property was immaculate- decor beautiful bright and modern very clean as expected. Rather expensive as parking and breakfast not included Spa - good facilities but rather dark and not a fan of alcohol being served and consumed around the pool and jacuzzi Room was spacious bathroom a little cramp not enough hooks for wet swimwear/gown or to store personal toiletries. Would of expected face cloths and complementary tissues/cotton pads for five star establishment Bed pillows bed linen excellent. Would have preferred TV opposite the bed (not a picture of Polo players ?? ) Only had a bar meal which wasn’t great. Did not use the other restaurant as took advantage of fine weather and dined out in Bowness Lovely outside chill out area plenty of seating all the staff were lovely and very helpful. Shame the music aimed at 30- 40 plus (young professionals) which was fine but some a bit repetitive. Am sure a residential piano/keyboard/ saxophone player would add to the ambience of this hotel. Excellent distance to walk into Bowness Really enjoyable stay"

"Went to see band in Carlisle so only stayed one night. Staff were very helpful and friendly - had to ring for directions to car park. Room was lovely, spacious with view of main street. Recommended!"

"Excellent location just above the little harbour where the tourboats are."

"Lovely weekend stay at this hotel. Very friendly and helpful staff. Excellent breakfast included. Great location in the middle of Ambleside with everything within walking distance."

"We loved our time at this hotel. Staff were friendly and helpful. I had a medical issue and needed help, the receptionist couldn’t have been more sympathetic and helpful, thank you! Great parking facility. Supermarket 5 minutes walk if needed Room was lovely, everything we needed. Easy to find location wise and not too far from city centre .Breakfasts were excellent.. best of all our hotels so far. Lovely pub right across the road, great for dinner or a few drinks. Thoroughly recommend this hotel."

"Considering its age and the area, it was a good hotel. It was warm, comfortable and convdnient. Parking was easy. Breakfast was great."

"Fabulous hotel with spectacular views. Room very comfortable and staff friendly and attentive. Would highly recommend Henrock restaurant."

"The room was very comfortable and clean. All members of staff very helpful. I really loved the water and milk dispensers to reduce extra waste. Bathroom was ever so slightly worn around the edges, but otherwise perfectly clean. Would definitely stay again."

"Very helpful staff, lift wasn't working so a young man carried our bags 2 floors. Only downside room was very warm. "