"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"The hotel has an impressive exterior and interesting period decor. We upgraded to a superior double room, but it was disappointing: the heating didn’t work, and the TV signal was unreliable. Parking was challenging, and one staff member at breakfast was rude. Upon returning from a day trip, we found our door left open, putting our belongings at risk, and our room had not been serviced or restocked despite reporting it. A lovely building, but service and maintenance need improvement."