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"This was my second time staying at AC Condado. This time my husband and I brought our daughters. While checking in, we were told our room wasn't ready so we had to wait 30 minutes with our children and luggage. Once we entered our suite, I did my due diligence as a mommy and checked the bed and towels. Sure enough, the bed had long black hair under the duvet. The towels also had long black hairs between the folds. But the pullout couch was the worst. There were stains on the cover for the mattress and balled up tissues. I don't think those get cleaned properly. I called the front office and they sent someone to bring fresh covers but that was all. No disinfectant spray or anything to make up for it. The suite overall was accommodating for our stay and the location was convenient as usual. Sobao was delicious as always and the pool is definitely a vibe. For the amount of money spent, I think we'll try somewhere else next time. "

"The surrounding was beautiful and minutes away from the cruise port. Loved it"

"Place was beautiful and clean, beds are super comfortable "

"I loved the atmosphere and the staff who were very welcoming "

"The hotel was great. My room was clean and the view was beautiful. The free breakfast was a plus . I would stay again "

"I enjoy my week at the hotel, the only thing the beach was unavailable. "

"The resort is really nice. I like that they have a good selection of food choices. Rooms are spacious with comfy beds. We had a city view so we didn't have chairs on our balcony. We had breakfast in the restaurant on the lower level and chose to sit outside but, couldn't enjoy it because the birds were trying to get it off the plates. They were literally on our table so that sucked. The drinks and food were good but they were pricey. The pool was refreshing. Overall we had a great time but im not sure i would go back to that particular hotel "

"Lo unico q no me gustó es q no incluyó el desayuno..."

"Excellent customer service!!"