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"Excellent beautiful property. Helpful and friendly staff."

"Loved that I stow my luggage until my room was ready. Great staff. Very polite. The two issues I had was the elevator maintenance made it long to get up to room with only one lift, and the toilet placement was terrible. It was placed narrowly between the sink and the wall with a toilet paper mount on the wall jabbing you when you sat down. "

"Loved the amenities at the hotel (indoor pool, sauna & steam room). The fruit & flavored water in the lobby were a nice touch. The concierge were very helpful with booking transportation & tours. The buffet breakfast was delicious! Hotel was close to a lot of landmarks."

"Great location at a good price"

"Excelente !!!"

"The stay was excellent, cleanliness top notch with daily room service. One thing I would like to mention is parking, hotel should mention on their site that parking is there but paid parking(Stadium Parking) apart from that 10/10"

"Staff was "

"Staff were friendly, check in process was quick and easy. Close to all the places we wanted to go and sightsee, so many nice places to eat, have coffee in Queensway."

"What an amazing experience.We stayed here seceral times when it was the Hard Rock and were concerned it wouldnt be as good .We had nothing to worry about .Apart frkm he branding nothing else had changed. Awe made very welcome by Maza in the backstage room.Elvin from secutity took us to the room and as i use a walking stick talked me through ths fire evacuation procedure.A lovely gentleman whos name escapes me brought our bags and taljedvus through usingvthe air conditionibg. . We had booked to see Setevie wonder on Saturday then ELO SUnday but dud to ihis ill health ELO was cancelled.We asked at reception of othercefents particularly an art exhibition we wanted to see..He went awaycabd came bzck with 2 tickets for free entyr .What a lovely surprise. The only thing that was disappointng was they had now Brown sauce with breakfast.We did ask but they had run out. That being said it was a first class stay and we will definitely return .Thank you "