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"The hotel and room were clean. The check in staff were great. However, the shower had nothing to keep the water in so we had to use all the towels to mop up the flood which was annoying, even though we reported it. As a result we kept having to order clean towels. We couldn’t book into swimming till you check in but there was no space for groups of more than 1. There was also a problem with the curtain that no one came to fix so we had to climb and deal with it ourselves. "

"The room was very clean, comfortable bed and a great powerful shower. I slept well and was not disturbed by being on the train side of the building. The staff were really helpful and friendly, not easy in a big busy hotel. Breakfast food was good and great value for London."

"Great place for a reasonable price. Staff was wonderful!"

"An absolute pleasure to stay at this hotel near all the main attractions. Friday staff & specious clean rooms. Didn’t have the breakfast so I can’t comment on that. "

"Lovely hard but terrible room - n"

"Lovely stay from start to finish. The staff were very friendly and welcoming, and check-in was smooth and efficient (just note there’s a £25 deposit, which I hadn’t expected). The room was spotless, and the little touch of chocolate on arrival was a nice surprise. The location is very central, making it perfect for getting around. Overall, a 10/10 stay—I’d happily return!"

"Great budget hotel, very busy Clean comfortable beds good English breakfast "

"Really clean, great shower, comfy bed, good value for money, great location. "

"No longer a luxury hotel, but always conv"