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"Very old fashioned. The children's sleeping area in the family room was claustrophobic and rickety. Nice to have a swimming pool. Breakfast not worth the money."

"Room was big which was a plus tv wasn’t working Neither was the toaster or coffee machine at breakfast time and the foreign Barman could do with going on a course for mannerismn. Apart from that the hotel was ok"

"Clean room, friendly staff and great parking"

"Très belle chambre."

"I was not expecting much as it was a bargain basement price . Hotel is dated and looks tired . The room was clean , bathroom spotless and the bed was really comfy . Staff were extremely helpful . Definitely recommend for a tight budget was perfect"

"Staff were very good and food was great"

"Love staying at the hotel, great friendly staff with amenities and room exactly what expected."

"We had a bay view room which looked directly out onto the harbour which was lovely to wake up to The room was spotlessly clean and modern with everything we needed built in. The tea and coffee station was tucked away nicely and there was a full size fridge with a freezer in. We found this excellent as we were travelling so it gave us a good opportunity to freeze our ice packs for the cool bag and chill our drinks down for when we set off again in the morning. "

"The check-in process was disappointing because I had to ask about nearly everything. The listing stated that a parking tag would be provided if parking was included, but none was given. When I asked, I was told that parking required an additional fee, which was then added to our room. The pool also costs extra, and unfortunately, it was not worth it. We went to use the hot tub but were told we couldn’t use it because the bubbles weren’t running. The staff member who told us was not friendly or...

"Name was changed to Brentwood so was looking for Highland. Bed comfortable pillow was 2 cushions in a pillow case. Old hotel needs refurbishment staff helpful friendly. Great location. Would stay again"

"The area was a good position for shopping and restaurants. Never used shower as other reveiws said water was very hot then went cold. The shower trim was all green and mouldy. At night there was a party being held on floor one it was extremely loud we could hear the music as if we were there we were on the 2 floor."

"Staff were excellent, rooms were fab & it was a fantastic stay! We will definetly be back if we are that way again."

"Perfect! Now nothing to fix"

"Grat location"

"Perfectly good hotel but one of the more basic Malmaisons. In a large house with winding staircases, which are difficult for anyone who struggles with that. Pleasant staff. Limited food options outside of main service hours."

"Very pleasant hotel , great location , staff vey helpful"

"Noisy hotel outside, your next to a lot of bars and clubs. Noisy cars going past a lot. If your wanting a chilled good night's sleep it wont happen here. Great if your looking for a hotel for a night out."

"Lovely room and view. Food okay."