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"The hotel looks nothing like the photographs. It is run down and poorly maintained. It is grubby. The whole hotel reeks of chemicals - bleach and chlorine. Even in the corridors on the second floor. It was really bad in our room which was tiny and airless with a window facing a brick will. Felt ill with the smell. Chose the hotel for the spa facilities but left without checking it out due to the overall cleanliness and stench."

"Great hotel with really friendly and helpful staff"

"I was not expecting much as it was a bargain basement price . Hotel is dated and looks tired . The room was clean , bathroom spotless and the bed was really comfy . Staff were extremely helpful . Definitely recommend for a tight budget was perfect"

"We like the tub in the bathroom."

"The room we had was very spacious, I loved the character of the building, the staff were brilliant and very friendly. Will definitely be back."

"Staff so helpful"

"Where to start with this one! The pictures on Expedia don't match the room, the hotel when you check in is split into two hotels so I'd assume the pictures on the website are from the other hotel. The room we got was very old, the floor was very uneven - drawers even opened by themselves was that bad. Shower was just a trickle when fully turned on. Was rubbish left in the room from someone else. Walls and windows were dirty. Locking system for the door was very odd and not very secure......

"Very nice hotel clean room nice staff great for town centre shopping everythjng within walking distance"

"Our whole family loved our stay here. The food and restaurant were charming. The surrounding country was beautiful and peaceful. The accommodations were very comfortable and clean. Would definitely stay here again."

"It was very clean and it enjoyable for one night, they all the essentials like coffees and water and a lovely kitchen to make dinner. My comfort level was absolutely amazing! Thank you"

"A lively, eclectic decor and atmosphere. Great staff. Good food options. Some maintenance needs."

"Im Restaurant war der Service nicht gut, speziell an einem Sonntagmorgen, an dem wir 40 Minuten für Kaffee und Toast warten mussten. Auch bei einem Abendessen war der Service nicht aufmerksam. Die Location als solche ist super!"