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"We left and they didn’t refund us. No AC. Music and events until 4:00AM on two nights. We were exhausted and asked for a refund for the remaining nights because we needed to rest. They approved verbally and rejected the Expedia refund."

"Convenient for airport transportation. There’s no aircon in the very hot summer weather."

"Great affordable place to stay; helpful staff"

"Everything was fine. It’s a busy resort with a lot of turnover, so they need things to be built for efficiency. The escape room style gift for kids was a nice treat"

"This hotel is in a brilliant location. After reading some bad reviews I was worried but I needn’t have been. The hotel was full of character. We had a superior castle view room which was lovely. A little bit tired maybe. The windows could do with some attention but it was big and the bathroom was clean and everything worked. Plenty of hot water and plenty of towels. The bed was big and very comfortable. Tea & coffee and kettle in the room and even an air cooler which was very useful during the...

"A place with a very significant meaning to my wife and I, this was our third trip here and the first time since Warner have taken over the establishment. The evening entertainment was fantastic and a real experience. We look forward to booking again. The staff were incredibly helpful and friendly and even with the unfortunate circumstance of a local fire causing a lot of smoke around the hotel the staff were exceptional dealing with dissatisfied customers when they had absolutely zero control of...

"Lovely historic building. Beautiful grounds. Great restaurant. Some compromise in the rooms/convenience/maintenance as you might expect for a historic building. Didn't subtract from our enjoyment, we loved it."

"The staff were extremely helpful and the hotel was beautiful. So convenient to the castle. My only slight negative was the cost for parking."

"Il nous ont donne une chambre dans air climatisé. Le lendemain ils nous ont donne la chambre d'à côté. Ont a perdu une nuit de sommeil donc sur 3 nuits . Une nuit de perdu ."

"The room was comfortable and clean. I thought it it wasn't very well equipped for being a 4 star hotel. I paid £170, as a single guest and this did not include breakfast and there is no parking at the hotel. There was no iron in my room and I needed to prepare my clothing for work. There was also no phone in the room to contact reception to ask for an iron. I know air conditioning and a fridge is a luxury but an iron is basic. There was a nice large TV but the signal was dreadful and kept...

"Cliveden is truly an amazing place to experience! We have stayed here before and this time was even better. Their staff is also absolutely amazing! We had quite a journey getting to England because our original flight to Paris was canceled so we got to Paris later than anticipated and then the trains to England were down because of the heat wave so we couldn't get to London as originally planned either. After over 24 hours of airports and traveling, canceled flights, missing non refundable...

"Not a good choice with this price!"