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"We arrived at 9pm with a car full of expensive filming equipment, no spaces in the car park. I suggested parking where other cars were parking near the hotel on double yellows but the desk person said this was not allowed and they would be moved on, they weren’t nor were the two non disabled cars in the disabled bays. Parking is very badly managed and desk person totally unhelpful. Feel sorry for any disabled drivers as non of the spaces were being used by blue badge holders"

"A great Hotel to stay at old town - Food & Bar excellent rooms well presented"

"The staff are all very attentive and friendly. However the building is starting to show it's age (understandable in today's economic climate). And whilst we didn't mention it at the time, the mattress in our room was as lumpy as we've experienced."

"Part of the divan (bed) was broken. So seemed like sleeping at an angle with head below your feet. Solved by turning bed around but didn’t solve the problem of it being broken! Breakfast was good and plentiful. Didn’t eat dinner in hotel so can’t comment. Excellent location right opposite cathedral but be aware the cathedral bells toll every 15 minutes between 7am & 11pm!"

"Asked for a quiet room but was anything but despite the hotel being virtuallly empty "

"The code for the wasn’t sent to me, but a phone call fixed that. There are no staff so everything is done by phone or message. Car park is nearby and reasonable. The room was fine with a good shower although it smelt as if someone had been smoking on the landing (not the room) Breakfast is very basic, toast, yoghurt Nescafé and cereals. But that was ok. It’s fine for two nights but I wouldn’t have wanted to stay for a lot longer. Good value overall if basic. "

"We only stayed for one night, and upon arrival we discovered that there are some substantial building works adjacent to the hotel. This means that the hotel car park is limited to even fewer spaces. Upon arrive at the hotel we had to wait around 10 minutes for someone to check us in. Our room was on the first floor facing the buidling works. Please note that there is no lift in the hotel that we found, so this may impact you if you have mobility problems. It was a warm day, and the room was a lot warmer and even with the window open there was no way to cool the room down, no A/C or fan in the room. The room was small and somewhat cramped and the furniture had seen better days and needed to be replaced in all honesty. The bathroom was modern and clean and did have some nice smellies in there, however we discovered that there was a major leak under the sink, and this meant water flooded into the drawer in the unit and then onto the floor, we think that had been this way for a while. Sleep was erratic as we had to leave the window open to keep us cooler, but the noise late at night from the people leaving the night club down the road was so bad. I know the hotel can't be to blame for this but it did impact our sleep and therefore our stay. We did use the hotel restaurant and the food was good, but service was slow and we wait around 35 minutes for our main course. Would we stay again - probably not. Well not unless it had a good makeover."

"Our room was very clean and nice . It was on the first floor above the lobby /toilets which has piped music from 7.30am until late into the evening which could be heard all day in our room. It was also positioned in the alley side of the building next to the pub which is also noisy . So maybe not the hotel to stay in if you’re hoping for a quiet get away . "

"Lovely welcoming room, very friendly and happy staff and lovely ambience. Very highly recommended."