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"Best hotel in England"

"It was an average larger hotel but we felt a bit disappointed by our stay, unlikely to return. The room was next to a dual carriage way and noisy with the cars/smelt of petrol fumes, when requesting a change of room we didn’t get much response. The place was generally a bit run down. The breakfast was ok but limited to traditional cereals and an average cooked breakfast- little choice for vegetarians, continentals or those who wish for more healthy options. "

"Staff were very friendly. The whole place was spotless. Very close to city centre. Would definitely stay again."

"This is a good hotel in Liverpool city and an ideal location. Perhaps bizarrely, I have a real bug bear about coat hangers that are fixed to the wardrobes - just gives it a cheap feel. "

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"Clean room, staff were very helpful and smiley. Vu bar has great view, v especially on the balcony and the fish and chips was lovely. Beakfast was buffet and had everything on offer. I also paid extra to have a late check out. Will def stay here again."

"Great hotel, 5 mins from Albert Docks, roughly 10-12 mins from the Liverpool Lime Street station. Spotlessly clean, helpful staff. Would definitely visit again."

"Room shoes, amenity goods and coffee machine were very convenient to stay the hotel."

"Loved the bed, so comfortable. A lovely place to stay and was a really quiet night’s sleep. Friendly staff and had everything you’d need in a hotel. "

"Very good did the job reasonably priced "

"Friendly staff. Convenient location. Nice cmean and comfortable room and bathroom."

"Super cómodo, muy limpio, el personal muy amable, las habitaciones con todas las comodidades."

"Great breakfast, ample parking, staff courteous "

"Staff are great. Friendly and Professional."

"Lovely spacious room, all fixtures and fittings new and undamaged , bar area comfortable and inviting "

"Exceptional staff. Every person i spoke to was helpful and very friendly. Building was a bit tired so some areas of cracked tile and mold staining in the pool area. Room smelt of wet dog and there were clothes moths."

"Had 2 nights fantastic location, good friendly staff all in all good value for money "

"Breakfast was beautiful. The bed was very comfortable. Staff were extremely approachable and very helpful and friendly. I worry for their future "

"Breakfast was good as was service in hotel. However I wouldn't recommend if going with children/babies. Limited facilities (no fridge in room, limited storage space for unpacking) and pool depth is 1.1m only in small section of pool with limited usage times for children, rest is 1.4m. Location itself was decent -15/20 mins from main centre. Didn't eat lunch/dinner at hotel so can't recommend. Hotel garden was nice. Free parking on site."