Search Hotels in Colonial Heights City County

"As expected. . "

"The hotel looks in person exactly as it does in the photos! It is clean, bright and appears to be new or newly renovated. The room was clean and comfortable. The staff was very polite and helpful. We were very pleased!"

"The room was clean. Microwave did not work TV kept freezing up and they were doing a renovation which they should’ve gave her a discount no bar no continental breakfast."

"The location has no business office"

"The beds are the most uncomfortable thing I’ve ever laid on. The staff and hotel rooms are clean however, they charge you if you try to get fresh towels. Their coffee machine cuts off at 11 AM."

"My experience at this hotel was extremely disappointing. The room door would not close properly unless it was slammed, and the trim around the door was dirty and visibly falling apart. The $20+ buffet breakfast was completely unacceptable — poor quality and not worth the price. More concerning was the ongoing construction noise coming from the adjacent room, including drilling, grinding, and loud music. When I raised this with the front desk, I was repeatedly given inaccurate and dismissive explanations (cleaning staff, outside traffic, nearby construction), none of which aligned with what was clearly audible from within my room. I even asked staff to come to the room to verify the issue themselves, and no one ever showed up. Despite all of this, I was not offered a room change or any resolution. This level of service and lack of accountability is unacceptable. "

"It was just ok. The room that I received was not what was pictured and described online. "

"Dirty place bad smell of smoking"

"Location great. Staff great. Very clean. But under needed updating. The new mattresses were in the walkways. Painting needed attention. Some better decorations as this is really a beautiful property and should shine. Very comfortable bed by the way. Would recommend and will definitely go back to again."