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"El hotel estaba lleno otro nivel, imposible subir a tu habitación porque todos usan los elevadores para ir al rooftop, la habitación olía súper mal, ruido tooooda la noche, imposible dormir"

"La ubicación es buena , lo único malo es que te cobran por resguardarte el equipaje y es lento el servicio por que lo tienes que hacer virtualmente y es tardado. Es el Único detalle de ahí en más todo excelente"

"The staff were extremely helpful and very friendly. The property was very clean. And the location was central to everything. I would recommend this hotel. My only complaint was with the bathroom. Although the bathroom and the shower were both spacious, the shower door did not close properly which caused leaking into the bathroom floor. The shower floor was quite slippery. We asked if they could provide a shower mat but never received one. Finally, the bath towels were thick and new, which sounds...

"Ubicacion"

"Everything was perfect. Great hote, Great staff The Manager was incredible. My rating is 100% perfect. Definitely I will stay again in this hotel"

"Large, clean and modern room with upgraded room facilities. Exceptional shower. Especially liked the spa wellness area. Probably the best breakfast selection in comparison to any other 5 star property. Try to get room with view as it is outstanding. It is gran via, the plaza españa and the royal palace. Staff very friendly and helpful. If I go back to Madrid I will stay here again."

"位置很好，找食方便。"

"It is bit noisy place, I had to change my room and pay more of course."

"Location. Service. And very well kept"

"Clean room, perfect location! Breakfast was a bit disappointing, the bathroom was quite small, and sometimes smelled like sewage. But overall was very conveniently located. Staff could have been friendlier. Good price for what you get especially with the perfect location. Rooftop pool was nice, gorgeous views of the city from the room floor and the rooftop. The patio was also a great add, very spacious and a great spot to hang out."

"We had such a great stay here! The location was perfect, super central for where we needed to be. It’s right across from a museum, with so many delicious restaurants just steps away. The staff was kind and welcoming from the moment we arrived. Our room was very clean and spacious. And it was cleaned daily, which we really appreciated. They also provided complimentary water every day and even gave us a plug adapter when I realized I forgot mine, seriously a lifesaver lol. Another huge plus was...

"Amazing historical hotel!"

"The propertie is good."

"This is a very nice hotel in very nice location."

"La estancia ha sido estupenda. El trato de las recepcionistas ha sido genial. El lugar estaba impecable y la limpieza, un 10. Fuimos un grupo de 8 personas y todo estuvo a nuestro gusto. Lo recomiendo sin duda y volveremos a repetir."

"Beautiful hotel."

"Excellent stay, can’t fault this place, everything has been thought through here. Wonderful view of Grand Via."

"room and bed were comfortableThe breakfast was very good, lots of choice. Staff were very friendly and helpful and spoke good English, which was good as my Spanish is not wonderful. There was a light problem with the room I was first given but the staff member sorted it and changed the room. The shower was brilliant and the room was cleared superbly each day. No problems at all."

"Beautiful property in the heart of the city!"