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"Lovely, large, comfortable room and bathroom, both very clean. Hotel is well located for the railway station and town centre. There is ample parking too. Breakfast and dinner were both superb with excellent choices. Staff are very pleasant and friendly. My partner and I had a great long weekend stay at the North West Castle hotel."

"Room was clan and spacious. The staff are very helpful and polite and nothing was too much trouble for them. Breakfast was good and there were plenty of options to choose from to eat."

"The view from my window was amazing."

"Clean room, quiet."

"Great place to stay with friendly staff, great food and free parking."

"The room was very hot. There was only a thick duvet on the bed, so if you’re like me (I need to be covered when I sleep) it was extremely uncomfortable. Also, no fans provided to cool down the room. A second issue were the toilets. In order to fully flush the toilet (which is required when travelling) you had to pull the handle past 45 degrees with quite a bit of pressure. Both my husband and I thought we were going to break the toilet. No instructions were given. We have travelled extensively...

"Beautiful room, very clean. My only concern was that there was only one double socket for your mobile devices, which meant cycling them to recharge. Perhaps bring an extension lead. Breakfast was good as it had vegan options too."

"The hotel sits in beautiful grounds and has plenty of parking, including several EV chargers which was very convenient. The rooms appear very dated but very clean and spacious. Sound definitely travels throughout and we could easily hear our neighbours. The staff were friendly. We enjoyed a tasty roomservice meal, although it felt overpriced."

"Immaculate inside and out."

"Booked lake view room paying extra. However room 20 had no view. Blocked by some trees, shrubs. The extra bed was laid down on the floor. Was not a pull out sofa or proper single bed as advertised. Macdonalds is the only option in the evening . Parking is easy once it’s basically a service stop.. There is a lake behind the proprietor which is accessible and walkable."

"Like friendly"

"The location of the hotel is excellent with great walks along the river. Our room was very clean and comfortable. Some maintenance was needed to windows in our room and the corridor, with external painting needed, however otherwise our room was fine. All staff were very helpful, friendly and efficient - really good service. The restaurant menu was excellent. We only eat fish and vegetables, but there was a really good choice of options which we considered on the menu. The dinner was...

"Convenient stay for a stop. Decent nights sleep"

"Very quiet location but very close to harbour and town centre. Good breakfast."

"Food very good."

"Clean, cool, spacious room, comfortable bed. Easy convenient parking. Excellent nights sleep thank you. My only complaint is poor quality coffee at breakfast."