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"Excellent dog-friendly hotel with superb personnel who connect with the guests. Great location in borrowdale."

"Wonderful staff. Breakfast was delicious."

"Rooms were nice and clean but we had an annoying noise coming from an air vent inside a wardrobe that drove us wild, made them aware and they attempted a bodge to cover it up but it still persisted and spoiled our sleep. The only other complaint is when we were dining a family with young children had been eating beside us and the kids had food on the floor, due to the hot weather there were a lot of flies about and they were congrigating around the food on the floor. This was like this the whole...

"Good breakfast selection, helpful staff. Very busy at dinner but our table of 7 was served efficiently. Nice terrace to sit with a drink, pleasant surroundings"

"Great place"

"Staff are brilliant"

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"From the minute we arrived, the staff could not have done more for our party, extremely helpful and friendly. The property was spotless and beautifully decorated. Breakfast was perfect with a good variety and good quality ingredients. We had the perfect stay!"

"All the staff, especially those in the bar/restaurant area were excellent. They were very accommodating, warm and friendly and nothing was too much trouble. Food was very good and reasonably priced. Room was lovely, although you do need some level of navigational expertise to find your room and your way around the hotel!"

"The front of house staff were nice and helpful but obviously it was under staffed. We waited over an hour to have our plates removed at dinner and we're then told the kitchen was shut so desert wasn't available, we booked for 7.30pm. This is my 3rd stay at the hotel and it was very disappointing."

"Very well liocated from station and for locsl bars and shops. Spacious beautiful entrance on arrival. Parking just outside back of hotel , however a charge of £8 for psrking there. Very small bathroom with not much roon for own toiletries. Clean comfortable bed. Good breakfast which was included in our price. Our friends were asked if they would like an upgrade for £14. Which they accepted. However, they couldnt see very much difference from original room . Overall, a liovely hotel, very good...

"Big rooms, excellent view lakeside. Well appointed with comfy beds"

"A grand hotel in the countryside, it's a shame the state it's in now. The carpet is worn out in place's, the game's room is a complete mess and the hotel smells damp & musty. The dining room is grand and well maintained, the food is pretty good. The staff are friendly and helpful."

"We had a wonderful 3 days here. The accomodation, staff, food, facilities location and views were all excellent. A lovely relaxing break."

"Beautiful lake side property in a stunning location with beautiful grounds to explore. Conveniently located to explore the local areas and very friendly / helpful staff."

"Not very clean in the room and toilet,curtains was hanging off the runner's. There are 2 main roads each side of the hotel and it was very noisy.when booking they did say they didn't have a car park,but it was ok to use the hotel across the road,there isn't an hotel across the road.the only parking was a cricket club 500mtrs plus down the Rd to park at"

"Lovely foox great sraff"

"Hébergement correct"

"Excellent accommodation, friendly and helpful staff, great food."