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"Nice hotel the room we stayed in (1096) could do with the bathroom being upgraded."

"Fantastic hotel, excellent public transport connections. Family room was perfect for a single night stay. Both dinner and breakfast in the bar were excellent. Staff were all cheerful and very helpful. Would highly recommend."

"Muy bien comuni"

"Needs TLC, not enough staff. Lounge bar area had dirty tables, glasses cleared but not wiped. Hospitality tray milk had gone off and was solid. Glass shelf in bathroom falling off wall, sink was blocked took ages for water to dissappear. Shower tray waste blocked water did not go down, it overflowed into bathroom. Used the bath towels to mop it up. "

"Very very warm and no air con . For wheelchair users do phone , staff soon sorted us out but Expedia had failed to pass our accessibility needs on . Breakfast buffet out of this world"

"I absolutely detested the evening meal service available because it was premised on a "minimal waiter/waitress service model. The idea was that you order and pay for your meal at the bar and it is brought to your numbered table when ready by the same staff member. The problem comes when you order something else, an extra glass of wine in my case.Waitress said I either had to interrupt my meal and walk to the bar and order and pay for the extra glass of wine ( which is what she really wanted me...

"Everything was okay"

"Most of the staff weren’t friendly. Overall cheap affordable stay so do as you wish. Also the fan would not stand on its own."

"Great stay, fabulous rooms and facilities, helpful staff, eye-wateringly expensive, but that’s England for you."

"Great stay"

"The room was lovely and clean. The air con in the room was very much appreciated given the fact it was so hot when we visited! Staff were so lovely and friendly. The grounds and lovely and safe, so our kids could wander around and feel a bit more independent even though we could still see them. Lovely, quiet pool, and the kids loved the peacocks!"

"This hotel is one of a kind. Cant complain about anything, from the facilities to the cleaning and the staff. This is becoming my second home"

"Todo muy bien"

"The hotel itself was fine. The pool which was one of the main reasons for booking this property was closed. Then the hotel sent me a parking fine for despite paying for parking and having a receipt which has been nothing but stress to have this finally removed"

"No aircon and stugggled to sleep ."

"Think Air conditioning should be standard to rooms as fan supplied was really fit for purpose. Overall very clean and tidy but a bit basic"