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"Only stayed 5 hours!"

"For some reason the rooms are always faulty these days this hotel used to be really good there seem to be some sort of maintenance issue and the staff are really unprofessional and brain dead.. such a shame are most the other branches you can’t really find a fault."

"Die Betten sind unbequem. "

"Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training."

"Beautiful place, conveniently located. We had a celebration and we were made to feel very special. Only one very disappointing experience at the Spa marred our stay. Hotel offered a free treatment but as we were leaving the next day it was of no use to us. They should have offered refund. All in all it was fun. Loved the lounge, the food at Madhu’s."

"Staff were amazing and the setting unbelievable but the rooms are in real need of updating to a modern standard eg no bedside plugs or usb ports for charging devices and the bathroom I stayed in had mould and warped bits of wooden decor "

"What a lovely hotel, staff, gardens (with beautiful peacocks), pool and overall experience. We stayed for two nights, and ended up eating in the hotel both nights, the food was lovely too. The games rooms with an art area, a pool table, table tennis and garden activities are a great touch for the kids. Only one request - please put some wd40 on the ground floor laundry door. We would absolutely recommend and we will be returning, thank you."

"Had a nice stay. Breakfast was good and the gardens are amazing. The room was clean and tiny but needed alot of TLC "

"From start to visit this stay was fantastic. Staff couldn’t do any more to make sure we had a good stay, and was evening friendly with my daughter keeping entertained letting her help print cards ect. Already rebooked for the next time we are in London."

"Great hotel, conveniently located and pleasant staff. Car park is off-site a few minutes walk away. "

"Very run down and the red gory painting on the bedroom walls made it feel so uncomfortable and not relaxing at all. Bed was hard and just overall disappointing "

"Was convenient for an overnight stay before catching an early flight. Would not stay again as my daughter and I both woke up with insect bites on our legs. Did not see anything but has put me off staying again."

"Almost no GPS signal"

"I had to leave early so only the non cooked breakfast was available which was perfectly adequate. The coffee wasn't though. The room was exactly what was needed for an airport hotel."

"Lovely hotel with absolutely amazing staff members working there without exception!"