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"Check in staff was excellent. The common areas were visibly dirty - not vacuumed/smudged on surfaces/food and drinks left on tables and chairs. Our room was terrible - very small and smelly. Was not serviced either."

"I really liked this hotel. It has the faded glamour of a Victorian Manor House. It needs updating as it is a bit tatty in places. However, the staff were lovely, it's very convenient for Pitlochry and the restaurant was excellent and good value. They have a pool but we didn't try it"

"Hotel is very cool, nice rooms, great food/bar!"

"Nice staff. Nice hotel. Nice town. Very comfortable and walkable. Make sure you eat at The Geographer. It is the best food in Scotland."

"I spent 6 nights at Columba, staggered around tours including a 2 night tour. If I hadn't have prepaid, I would've moved to another hotel. The Columba has certainly seem better days and is generally run down, dirty and largely defective. Some staff were helpful when things didnt work, others flatly were not. I had breakfast only on my last day and it was possibly the worst hotel breakfast I've ever had. I will not return to that hotel under any circumstances."

"Staff were friendly and helpful. The building is old & needs a lot of maintaining & updating."

"Room was good for us with our dog - clean, comfortable and warm though saw no staff as it was a self check in and check out arrangement"

"Bit dated but charming. Staff were lovely and it was fun to meet some locals. Good food on a cold, rainy night."

"Was told had lift access from ground level for a disabled person. Upon arrival was informed life was out off order. No contact with our selves to advise us of the situation. So we were left to source alternatiive accommodation ourselves. No help from the hotel. Still awaiting a full refund. Michael"

"This was by far our favorite stay in Scotland. The property is gorgeous, the staff is amazing, and the food was excellent! I was so sad to leave, it was the highlight of our trip."

"The location was great, good food and beautiful property."

"Absolutely stunning place!!! The rooms are huge, the property itself is simply breath taking. Staff are the best!!! A must-stay when visiting the highlands."

"We had no hot water — we turned the switches on, we waited overnight, zero hot water."