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"No super impressed but it was close to the airport so that was great, If you’re traveling in or out from Heathrow, you can access the hotel from inside the airport through a covered walkway. The customer service at the airport told me I had to walk to it outside but that was so inconvenient, so just find someone that’s competent lol"

"Very clean and perfect for following day travel from Heathrow Terminal 3. Get picked up by shuttle bus every 30 mins outside front. Nice bar also, very big and spacious."

"This hotel was very quiet and comfortable. The desk clerk was extremely helpful with information on how to get to the airport. Dinner and breakfast were excellent. Would stay there again."

"Excellent location connected to Heathrow airport so very convenient. Not taxi needed"

"Close to airport"

"Had a great stay here, staff friendly and helpful, room service good, late check out whilst waiting for night flight....really enjoyed my stay and felt in good hands."

"Very good breakfast But the ingredients are not listed on each item. For example, they had something called “black pudding”. It turned out it’s pork blood suasage! I gave this feedback to the staff, and they took it. But they didn’t apologize or offer anything. They were nice but I was disappointed and angry for tasting what I thought is vegetarian dish!"

"Very helpful and friendly staff. Great location for a stay between flights."

"Dinner menu diversified and good."

"Breakfast was a bit busy and the coffee machines not working. Clean room. Great staff. Excellent evening meal. "

"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness...

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Would 100% stay here again "

"THe breakfast selection was excellent. A to-go cup for the coffee would have been nice. THere may have been one but I did not see one. Communication about the shuttle was excellent"

"Nice, convenient hotel. No issues"

"Good clean room with friendly ,helpful staff Excellent food in the restaurant with a good selection at breakfast "

"Room is abit small but great overall"

"Comfortable large room with comfy bed. Fantastic service by all the staff. Being greeted by host for breakfast with orange juice and a wonderful array of choices. Concierge was very helpful in getting us a taxi on a couple of occasions and arranging return trips as well. Proximity to Heathrow and Underground fantastic. Beautiful hotel and would be happy to recommend."

"Beautiful clean bed linen and clean fluffy towels. Room size adequate for my needs"

"Great hotel with wonderful views across the runways. Excellent rooftop restaurant."