البحث عن فنادق في كاناغاوا

"The hotel is fantastic. The spa/bath is top shelf and included with your room. Rooms are a bit small but well appointed. The checkin was a headache because the Expedia reservation was not readily available. It took staff four tries to finally pull it from the system. The self checkin scans your passport and I suspect the middle name is not shared from Expedia so no match is found. We finally found the reservation by leaving out the middle name via a manual entry."

"The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!"

"Very historic property that was well kept and clean. The onsen was awesome with an outdoor view of the mountains. The Fujiya dining room was beautiful, enhancing the meal."

"Fabulous am"

"広くて清潔で気持ちよく過ごせました"

"Super hotel. Muy buena comida , muy bien el spa. Buena ubicación para puntos turísticos. Masajes muy buenos . Lo único a mejorar sería el shuttle a Odawara y puntos de conexión con la montaña."

"今回が2度目です。また横浜に来る時もお願いしたいと思ってします。"

"とても良い滞在ができました。Kアリーナのコンサートもビックリするくらい近くて疲れず楽しめました"

"There were too many restrictions and rules and regulations. There is a huge language barrier, you had to be out of the room by 2pm deadline to clean, you could only use the pool from 3pm - 9pm. I was not allowed to see the pool unless I was going to use it. It's goes on an on. They only had one restaurant and it was not good at all. I would not stay there again"

"Lovely hotel set in a great location."

"The hotel was clean and nice. I didn't see many eateries around the hotel but they do have a restaurant which was a little pricey. The only issue with the hotel is the airport pickup. We wasted time trying to figure it out and ended up getting a taxi to the hotel for 1300 yen. The airport shuttle is a small bus that they said parks in the chartered bus section and airport pickup starts about 6PM for terminal 3. The hotel didn't respond to my Expedia request about the pickup service and their...

"Great location. Laundry for washing and drying and inexpensive. Walking distance to many attractions and 1 cruise terminal. (For the smaller size cruise ships) Taxi ride to the cruise terminal for larger ships but not expensive. We will definitely stay here again."

"It’s a good idea to message the hotel beforehand to reserve the onsen on the evening you arrive; we were lucky that there was a spot available, but you will have no problem getting a spot any other day. The onsen is such a nice way to unwind after a long day of exploring this gorgeous mountain area. Yoi tabi wo!"

"朝食がもっと軽食と思っていたけどしっかりとした朝食メニューでした。 ありがとうございます。"

"Beautiful, the in room onsen was amazing and the room was awesome. Great staff. Great location. Wish I could stay for longer- perfect to break up the hustle and bustle of the big cities. Make sure you arrive early- all of the attractions close around 5 pm, which I didn’t realize, but the staff stored my luggage while I went to explore on check out day. The only thing that wasn’t amazing was dinner, but I didn’t go for one of the higher priced wagyu steaks. Otherwise , a perfect stay."

"This is a lovely property. We had a large corner room with a nice view. A good sized living room as well as the bedroom. The kaiseki dinner was excellent and the wait staff were helpful and polite. The onsen was hot at 44.5 deg and it relaxed me after a day of touring."

"Never disappointed at Hyatt. Everyone is incredibly helpful, welcoming, and always greeting guests with genuine smiles. From the concierge to the front desk and F&B team, the service is consistently exceptional. It also makes the experience so much easier and more comfortable knowing everyone speaks English so well. Will never stay anywhere else but Hyatt! Thanks for uphold your brand standard so well."

"素晴らしいと思います。交通の便利さはないですが文句ないです。"

"Nice onsen and the beds were comfortable. The buffet was great."

"Clean and spacious room. The beds on the floor were not very comfortable, especially the pillows. Staff was very helpful in making arrangements when possible although they did not seem to know much about the Five Lakes area. Overall if you are interested in Hakone/Gora this is a great property. "