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"Lovely room staff friendly, food was basic but tasty. Paid extra for spa access but worth it for sauna steam room and swimming pool. Will definitely return."

"What a fabulous hotel. Great value, modern rooms which was really comfortably. Loved the app for check in and key card room access. Genius."

"Wonderful staff"

"Staff were extremely helpful, room was clean and spacious. My only criticism would be that I wasn’t told that if I had pre-booked breakfast it would have been cheaper. I think £18.49 is a bit steep for breakfast"

"Very clean"

"Yes"

"Good clean rooms, friendly staff on reception"

"Lovely hotel,spacious,clean room friendly staff,cheap parking.Great location for attending a gig at Rock City."

"Staff excellent, very clean room, nice location in city centre "

"Clean and comfortable room, right at the city center "

"Friendly and efficient staff. Nice room"

"Lovely room. Accommodating staff Always the same when staying at this hotel."

"Great lodge with lovely views, very clean and nicely appointed. The staff were very friendly and helpful."

"Excellent "

"Nice hotel and good bar and food with excellent service "

" Room was very clean and nice fresh towels,staff were very friendly. "

"... "

"Lovely big room, clean and everything you needed. Very comfortable bed. Friendly welcoming staff. Mary was extremely helpful with planning my next stay and the best rooms. "

"Reception staff were welcoming and room was as expected, nice and clean. "

"We had a pleasant 1 night stay. Check in was made effortless and welcoming by the young lady on reception (sorry I didn’t catch your name but it was Saturday 7th afternoon). We used the gym and pool which had been recently refurbished and were great. There seems to be other renovations taking place which the hotel could benefit from. Good value for money."