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"Very small room. NO AIR CONDITIONING UNIT in double standard room - a fact I didn’t know until I went to check in. Friendly staff, they provided a complimentary breakfast for the lack of air con. Luckily there’s a small fan in the room which helped a little but this really needs to be changed as the heatwave was unbearable. The hallway is also very hot to walk through. The double standard room is the smallest room I’ve ever stayed in - Premier Inn and Travelodge are bigger in comparison"

"Great environment"

"The hotel was good in general. My problem was with the bathroom . The tub is so slippery and was basically a hazard to use . As well as, there was no cupboard or shelf space for guests to put their belongings."

"Had a great stay! The hotel was clean and comfortable, and the staff were incredibly friendly, helpful, and cooperative throughout my visit. Their excellent hospitality made my stay even more enjoyable. I would definitely recommend this hotel and would be happy to stay here again."

"The room was ok and staff were ok. The room was cleaned but not to a great standard. Car parking is good as there are loads of spaces. Windows aren’t sound proofed so unfortunately I had to listen to loud noise and music and loud cars outside until half 12 in the morning which isn’t great on an early start. I paid extra for breakfast on the 2 nights I stopped but unfortunately due to the size of the seating area and the hot plates the Q is massive and to small for the guests that are there and...

"The breakfast was good even though the menu never changed."

"Very conveniently located right by the main train station. Handy for short trips into London and back to Gatwick for an early flight. Clean, functional, well-designed basic room with everything I needed, my only complaints were that there wasn’t a plug anywhere near a mirror (to look in it to dry my hair), and only a very bright ceiling light, no reading/bedside lights, so it was all or nothing. I also left a pair of reading glasses and a book in the room that housekeeping claimed not to find,...

"Everything good!"

"My only negative comment is that the building is old so you hear other people moving about upstairs etc"

"It was a quiet room with great air-conditioning. The hotel had loads of parking. Everyone went up and above to help you ."

"Room was not in a great condition, decor was tired and grubby. Outside was unkempt and unloved. Facilities were OK, but as we were not spending a lot of time here it didn't bother us."

"Always enjoying staying here and often find rooms are reasonably priced and good value. Staff always freindly and rooms always confy"

"Great place to stay when attending an event at Crystal Palace Park. We loved the room, attention to details, the very nice breakfast and how friendly the staff is. We also the pub, it was lively with a great atmosphere."

"all good"

"Lovely stay! The staff were friendly and super helpful. There was a nice breakfast spread with good options. The fans were helpful with the heat and, even though there are stairs, the staff offered to assist us by bringing our luggage to the room. Wish we could’ve stayed longer (:"

"Room was clean but very tired. Stayed following a gig, so was fine for that. Easy comms with staff and they were really friendly/helpful"

"The room was very good,spotlessly clean and the lady in charge was very helpful."