Hotels with a Lazy River in Mexico from AED 977

"Great hotel, great service, from the moment you arrive till you leave everyone is super friendly and helpful. The one thing that they need to improve on is on their food in the The Mexican restaurant, which should be the best of all has a very bad menu, and slow service. During the time I was there, waiting for my main course, since there wasn’t anything appealing in their entrees buffet, I didn’t see anyone stand up and get something. Two tables came and went, disappointed by the food. And my enchiladas, not worth the time I had to wait for them. "

"Spa was excellent Dragon’s restaurant had great food "

"Ty"

"It was very good!"

"Pool was ok never got a room overlooking the beach "

"Room was very worn looking but decent size… the property places a cap on the AC in the rooms and it’s NOT cool enough!!! It was miserable… We were so hot the first night we thought the AC was broken and the fan didn’t work. We approached the front desk and there was nothing that they could do minus switching rooms. So we switched rooms at 3 AM. Again the AC was regulated but at least the fan in the ceiling worked. The rest of the staff were fantastic, especially the bartenders… The food was very bland and massively watered down… The beach was beautiful, but small. Unfortunately, there were only a handful of lawn chairs and even fewer umbrellas. This was the third Riu resort we have been to in Cancun and this one was by far the worst."

"Cleanliness, design and staff."

"Clean Room and Friendly Staff"

"Hotel Experience Pros: - Beautiful ocean views - Staff and service were friendly and helpful - Convenient location - Felt safe and secure throughout the stay - Rooms looked modern and visually appealing Cons: - Major mosquito issue inside the room. My fiancée ended up with multiple bite marks on her arms despite us never opening the balcony door. It became difficult to sleep comfortably. - Not enough wall outlets for electronics and medical devices such as a CPAP machine. - Bed sheets appeared to be repositioned rather than fully changed during housekeeping. - Food quality was disappointing overall. Much of it tasted reheated or lacked flavour. The breakfast buffet also raised hygiene concerns because birds/wildlife were eating from the serving areas. The hibachi restaurant was the only place where the food felt fresh and enjoyable. - Drinks also appeared heavily watered down, including Coca-Cola and Fanta ordered at the resort. - Concierge was unable to assist with arranging flowers/cake for my fiancée’s birthday despite multiple attempts. - Due to the mosquito/bug problem, sleep quality during the stay was poor. Overall: The property has beautiful views and good staff, but the mosquito issue, food quality, drink quality, and overall comfort made the experience disappointing for us. Unfortunately, we would not return."