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"Clean + friendly staff + good for families "

"The breakfast was beautiful tastey and fresh with good choice in relaxing atmosphere ."

"Beautiful setting and hotel. There were some very strange noises in the night"

"The hotel has a very modern and contemporary feel. The breakfast area was open concept and lobby area extremely well designed and welcoming. The location was good with all the tourist attractions within walking distance. The staff were extremely gracious and friendly. The rooms were clean, however the modern design and assignment of an accessible room - it had limited functionality - no closets/wardrobe, no safe, limited vanity or counter space around the sink, limited furniture and absolutely...

"Beautiful place but our mattress was so hard, I lost sleep! There was a point where I considered sleeping on the floor, as I thought it might be more comfortable, and my partner developed back and hip pain. The staff was lovely, everyone was so friendly and the grounds were absolutely beautiful. About a 20 minute walk from city centre, the location was also great! Apart from the mattress, I would definitely recommend to stay here. "

"2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better...

"We stayed at the Kings Head last weekend and had a lovely time. The pub itself is gorgeous, decorated beautifully, it is cosy and inviting and located in a lovely spot by the stream.Although the actual car park itself was small this was no problem as we parked literally a couple of minutes away on the lane, perfect as it allowed the opportunity to see a tiny red squirrel busy in a nearby tree. The bar was great and the rooms furnished beautifully with lots of lovely little touches to make your...

"Very friendly and welcoming staff"

"The river rooms are best as there is alot of early morning traffic in the roadside rooms. Other than that the hotel and staff were great."

"A lovely property in a good location, comfortable, clean if a little dated in some places, breakfasts very good and the restaurant is very good. Great location for train and bus station and the town centre and lovely views over the town, would highly reccomend to anyone. Also very handy parking if you get there soon enough."

"The staff was very welcoming, especially the blonde woman on the front desk. She made our stay very memorable. The hotel itself was aesthetically furbished. Their spa facilities are impressive very modern and very relaxing. Paying for parking was the only issue. Other than that what a wonderful stay. Thank you"

"Room was bit tired and thin walls could hear everyone around us. Breakfast average. Overcooked eggs. Staff very friendly and helpful"

"Helpful staff"

"A gem of a hotel for meeting up with friends. A short walk from the railway station and a great position for York centre -a perfect position for our needs! Super friendly staff, lovely room, cosy areas to sit in the bar and delicious food in the restaurant. We shall return!"

"guests smoking weed in the entrance food poor room unclean"

"Overlooking the sea. Excellent breakfast, best thing about the hotel. Last stayed at this hotel three years ago. Since then we noticed a big change in the hotel, especially the decoration and prices in the bar. Had a latte and half a pint of beer, cost £9.00 in cash!!!!! Was it pocketed or was I charged for one pint instead of half a pint?"

"Hotel was clean, unfortunately our room was located by the cleaners room so it was pretty noisy early on also lots of noise from other guests early in the morning. We were also located right above the bar/restaurant so from around 6am we could hear noise from there. Staff were friendly at reception and rooms were comfortable"

"Good breakfast selection and quality"