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"We booked Langley to celebrate our Anniversary and were not disappointed. It is a stunning Castle a most beautiful place to stay for a special occasion. The staff were really helpful and friendly, they took the time to stop and chat and nothing was to much trouble. Our room was very comfortable and spacious. Dinner and Breakfast were excellent with plenty of options, served in a stunning restaurant. I would highly recommend Langley Castle, will definitely be going back."

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"Fantastic location and free parking right on the Quayside. Hotel rooms are rather tired and too warm (mid-Sept) with no way of regulating the temperature. Bathrooms are equally dated - you don’t expect a shower over the bath with a flimsy shower curtain at this level. You just feel a major refurb is due…"

"This is a beautiful property with lots of history and character but not at expense of a comfy bed and decent bathroom etc. Has a lift and a self check in which was helpful. We are in the restaurant for brekky and dinner and it was great and they did fabulous cocktails in the Tickets Bar. Good location close to station obviously and was quiet and comfy whilst also being a big fancy. Would stay again."

"A lovely hotel and a fantastic shower in the room. Any issues were dealt with fantastically by the hotel and we will definitely stay here again on our next stay."

"Prima kamer. Maar voor 3 personen een beetje klein. Wij waren met 3 mannen. Allemaal boven de 1.90. Bedden waren volgens mij 1.80. Dus veel te klein voor ons. Het stapelbed was dus voor lange mensen niet geschikt. 2 persoonsbeschrijving was ook te kort. Badkamer/douche allemaal erg krap. Je kan je kont niet keren en alles nat incl wc en wasbak gedeelte."

"Hotel was great but the shining star had to be Brian at reception - what a credit to the hotel - an absolute gem. Fabulous customer service & what a lovely man. He was the icing on the cake x"

"Helpful staff"

"Best hotel in Newcastle for my money. Clean, comfortable and very well run by the staff."

"Couldn’t recommend The Tenpus at Charlton Hall more! We stayed in one of the lakeside lodges and had such a lovely relaxing time. We had planned to eat at the Lobster Pot in Bamburgh but lucky for us they were a chef down and couldn’t accommodate us so we ate in the Tempus restaurant which was outstanding. I didn’t catch our servers name but he was so friendly and made us very welcome. Food was delicious. Can’t wait to book again… absolutely loved everything about our visit."

"Nice room although not very private in terms of balcony area -in full display of pub garden!! Good location for boat to Farne Islands and travelling to Lindisfarne etc. Very small car park."

"This is a lovely hotel! Our room was super clean and tidy. I loved the large bathroom. The beds were comfy and I appreciated the fan for sleeping at night. We did not dine here but there is a Starbucks attached. Another bonus was that the train station was right across the street. I would definitely stay here again. We are from the U.S. and we find the local people very friendly."

"Avoid like the plague. This place costs an unjustifiable fortune, probably because of the location which is central, but it is a glorified travelodge at best. Nowhere near 4-star quality in any respect, despite claiming to be. Basic rooms with basic facilities. The entrance is nothing more than a grimy lobby with lifts, (4-star!) when I arrived back at 2215 I was confronted aggressively by a bouncer who demanded my details and room number, when I refused to give these details I was followed...

"Whilst the only two staff were nice enough, there was hardly ever anybody there. The bedding was clean. I didn’t eat there at all due to awful reviews which I didn’t see till after I’d booked for four nights. On my second night water came down from the ceiling into my room had to put the bin underneath to catch the water. This came as no surprise to them. When I mentioned it I was handed the phone to speak with the manager who was very brief and unapologetic. I felt sorry for the lad who...