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"A lovely place to stay for our ruby wedding anniversary. What a romantic unique venue. We stayed for 3 nights in the castle. Our daughter and partner came too. We had a wonderful time"

"The hotel was nice on the outside, but inside was a little dated, especially the rooms. Breakfast was good."

"The property is in a lovely setting and as the sun was shining we enjoyed an evening glass of wine on the patio looking over the gardens and tipi. The restaurant, public areas and the bedrooms were all pristine and food of a great standard, when in the area we would definitely stay again."

"Good location for the quay side and walking into the city centre. Bridge views were lovely"

"Nice clean and new"

"My problem is probably mostly with Expedia. I didn't tick the box saying that I wanted a pet-friendly hotel, but the staff informed me after arrival that all their rooms were of that nature, and they didn't respond to a request via the Expedia website for a pet-free room prior to my setting off. It was clear efforts were made to minimise the effect of their policy on cleanliness but nevertheless it wasn't what I'd have chosen, if clearly informed."

"Great"

"It looked on the surface a lovely hotel. Sadly when up close, the rooms were not finished off properly, seals around doors, bathroom, floor, pieces of wood instead of door stops. Bulding rubble in the decked beer garden. The good bones are there but needs finished properly and cleaned regularly, a lot of dust. Need more staff. It could be lovely with a bit if TLC"

"Bed was hard so was the pillows"

"From Wendy, Nicola and Jude on the front desk, who helped us so much with our car problems and extra nights to be arranged, to the bar and restaurant staff we say thank you for your care and courtesy. The cheerful cleaning staff and the thoes in the kitchens who supplied delicious food. We loved our stay and will highly recommend this hotel to thoes looking for an upmarket venue with a great vibe."