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"Located right on the beachfront just across the road, its one of the biggest resort on patong beach. It takes around 15min to walk to the main patong beach area with shops, and massage centres etc. however we wanted to stay in a resort which is not too far from the main beach and area but at the same time is peaceful and serene and Diamond Cliff was the best one for the same. They upgraded our room to a jaccuzzi one and it was pretty and very huge. The pool had a slide for kids to play which was...

"Awesome food and hotel staff"

"Disappointed. Room smells stinky even after room service cleaned the room. Not great as expected."

"Great hotel for family traveling with kids. We should’ve splurged for the swim in suites. The suites was spacious for family of 4. Amenities included flip flops, swim towels. Breakfast buffet had a lot of options for kids and adults. Adult only pool is 12+ and faces the beach. The beach was spectacular, water was warm, clean and clear"

"This hotel is a 10/10. If you are looking for a true relaxation, peace and quiet this is the place to come. We enjoyed the tranquility. The hotel is truly an oasis. The staff were amazing, welcoming, attentive…top notch service. The room we stayed in was great. We loved that the hotel is away from the chaos but just a close car ride to all the site seeing places and beaches. When the opportunity presents itself we would definitely come back."

"The 3bdrm serenity villa is amazing, the rooms and bathrooms are great, and the pool is amazing. The service from all the staff at Banyan Tree is exceptional. Everyone is so friendly and attentive. We had a truly amazing experience at Banyan Tree Phuket and would definitely love to stay again!!"

"No coffee in the lobby early morning. I inquired staff told me to walk 600 m to seven eleven. Don’t get oceanfront; extremely loud 24 hours. No sleep three days. Car booked through them for the airport never showed up. Grab took two minutes and was 300 baht less. Short version I’d never consider staying here again. They have brought the worst of USA to Thailand dishes sitting in halls for days, pools closed all the time, broken elevator and no bellman to help carry bags upstairs. This is a dump"

"We stayed in the 2 bedroom Club suite, the suite was fantastic with a lovely view over the bay. The staff at the Pakarang Lounge were exceptional"

"The nature was an interesting experience. First of all, the staff were really kind, friendly, and welcoming. Always smiling and ready to help you with whatever you need. The rooms were okay, we had a pool view but it seemed more like a view into another persons room. I feel like they could have designed the layout a bit better, there was a lot of walking up and down stairs we had to do and not a lot of cart access to bring us to and from the lobby. We stayed in building 8 at the very back so we...

"Property was great, staff fantastic, breakfast caters more for certain clients."

"This hotel was a dream come true. The staff was so friendly and welcoming. They are always able to help answer your questions and help you with whatever is needed. The atmosphere of the place makes you feel like you are in Thailand at all times. The decor of the place makes you feel like you are staying in a Thai house and not a resort. I love the rooms and they feel so comfortable. Overall this is one of the best places I ever stayed."

"Right across the street from the beach. Restaurants close by. We stayed in the garden villas. They were cute. The king bed was a little hard, but other than that we loved it"

"كانت ممتازه التكيف الاسره مريحه فندق انصح فيه يستحق 5 نجوم حجزت من بوكنج فندق 4 نجومالصوو غبر الغرف زباله احببت الفندق سافرت حول العالم الفندق قريب منه المول المطاعم اابقالات وقرب البحر والمسابح روعه"

"More than we expected. Hotel and staff all praise. The food was excellent. Highly recommended."