Romantic Hotels in Puerto Plata from AED77

"The hotel and property are beautiful, but the staff makes this hotel excellent. They were terrific, attentive, polite, and energetic. We had a relaxing time at Casa Colonial and would return. "

"after my mother-in-law passed away, we needed a getaway to help process grief bluebay resorts gave us just that at an inexpensive price. We met really cool people and were always able to relax and find a place and chair at the pool without a fight anytime of the day. We had a few issues our refrigerator wasn’t working but the staff got it right the second time. I wish it was more liquor options the tequila wasn’t good but overall it served it’s purpose and we got what we needed."

"La persona que nos recibió en el cheking no fue muy amable, no pudimos hacer reserva en restaurant porque no aceptaban grupos grandes, asi que tuvimos que limitarnos al buffet. El resto del personal muy amable"

"I like everything."

"Excellent property we’ve stayed here for 6 years straight and we will be back again in December "

"The property excellent Leandro calvo and team excellent "

"Check in with was good. Complaints were not recorded and acted upon, for example, after a period of heavy rain and thunder one night, upon return to the room it was flooded and the phone was not working. A complaint was made to the lobby but was never conveyed to the next shift (the staff at the crown leaves at 11 pm). Fortunately, my sister who was in another room, came to check on me and called the operator for assistance. Someone came at about 12:20 to dry up the water. The next...

"Robert is a nice gentleman. The place is great"

"This was the 4th time we've stayed here and the experience was amazing as usual. Will return again."

"In general the staff was friendly but poorly trained and had very limited communication skills. Suite was very modern but not practical. (Only mirrors in bathroom. Bathroom lights so poor hard to shave. Electricity failures common, water would cease running without warning. Particularly bothersome in the shower. Air conditioning so loud when on that it couldn't be used while sleeping. Beach had fancy beds rather than lounges, but no where near enough to handle the crowd. Guest joke, "ask...