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"Have stayed here over a dozen times on the last 15 years, but the hotel has definitely gone down hill the last few years"

"I was really impressed. The staff was very friendly and helpful. My room was very clean. I absolutely felt at home. I hope to experience the hotel again. Awesome ."

"Excellent stay prior to long haul flight. Highly recommend!"

"All staff were very nice, especially the manager in the restaurant during breakfast hours. The room size is little bit smaller than expected."

"Exceptional choice if you just need to stay at the airport! Transfers between terminals were free and easy. Room clean with comfortable bed, and downstairs cafe offered surprisingly good food for dinner as well as good breakfast."

"The corridors smelt funny (ie musty) and the room was musty. The sheets were clean and the bathroom was clean but the carpet in the room and the drapes were old and didnt smell good. It was ok but it made me uncomfortable especially for the price paid. The staff were helpful and the security guard was especially helpful in helping show us how to operate the lifts that worked by using your room key card. He was the nicest fellow as Im sure that wasn't even in his job description. I would not...

"Rooms are tiny, no onside restaurant. Food is effectively supermarket meal deals in reception Bed was comfy but serious rip off at the price. Rather pay the extra for the hilton garden terminal 2"

"Liked it"

"السعار ممتاز ولاكن الاستقبال في فتره الصباح غير متعاون"

"Breakfast was good... better than out later stay at Park Plaza Waterloo. No big fancy lobby or usual larger check in desk, but modern smaller table with staff. They were already there and helpful. Pool was really nice. We his dinner there too twice and the food was excellent. The Bream worth veg. And beetroot lemon? Computer was amazing!!! Although beam was on the smaller side for a serving of fish at this price, but done well. Hot chocolate was nice and 'cocoay' . Good location for...

"As usual, Holiday Inn Brentford offered an excellent service. My room was spotlessly clean. Overall, a very enjoyable experience."

"Everything was great💖"

"The staff was very helpful"

"Excellent service and staff. Clean cozy room"

"Abit chaotic with the refurb and staff not being very organised but the room was clean and comfortable."

"Excellent location, staff all very friendly, room very clean and well presented."