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"Our flight landed at 11:00 a.m., but the hotel’s free shuttle would not pick us up until 1:00 p.m. due to check-in time. After being awake since 3:00 a.m. and with nowhere to go for two hours, we took an Uber to the hotel so we could eat and rest. The grounds are beautiful, and most of the staff were kind and professional. Unfortunately, the experience went downhill once we reached our room. We were told no upgrades were available despite our Expedia VIP status. The assigned room had a strong,...

"Beautiful property integrated into the jungle, friendly and helpful staff."

"Very short stay (1 night) before heading to the airport, would have liked to stay longer if time had permitted. Very nice property. "

" 10/10 Excelente opción. En general el hotel limpio y moderno, con muy buenas instalaciones, la alberca destaca por su tranquilidad y limpieza. La Habitación excelente: muy amplia y espaciosa, camas cómodas y limpias, la atención del personal excelente muy amables, el desayuno muy completo, la ubicación excelente, facil de llegar desde el aeropuerto y la zona muy tranquila, con una ubicación residencial que te hace sentir seguro, con grandes opciones para cenar o hacer compras por la noche. "

"Did not use pool. Was there very short time. Staff seemed good "

"Our stay was fine to good. Perhaps perfectly acceptable for a three-star resort. The line for check in and check out was long and slow. There were mostly locals there, if that's the vibe you're looking for. The entrance to the resort is a long and bumpy ten minute drive, so lesving the resort was kind of annoying. However, the ice cream place and grocery store on-site were very convenient. Most things/amenities cost extra (mini golf and boogie boards) and the food was average. Staff was...

"Great!!! If you need hotel near the airport. Very good breakfast. "

"Amazing stay!"

"Breakfast is good...fresh and delicious"

"Ridículo que el mismo desayune valga el doble en diferente horario y no le avisen a los huéspedes "

"Excellent hotel would recommend it to other travellers "

"Muy seguro y centrico"

"Super nice, great breakfast. There’s a supermarket practically right on the property so you’re able to get some goodies there. In a great location and super safe."

"Updated and clean rooms!"

"Very good service and very affordable "

"Breakfast was not that interesting it would be a low on my rating only went 3 times in 25 days cause I just wasn’t that impressed coffee was like water . Laundry services was excellent"

"I’m currently staying at the Hotel Santo Tomas and it’s a total standout. The building was originally built in 1908, and they’ve done an incredible job maintaining that historic character while keeping everything comfortable. Even though you’re right downtown and close to everything, the property feels like a private oasis. Once you step inside, you completely forget you’re in the middle of a busy city. It’s quiet, incredibly beautiful, and the layout is perfect. The pool area is...

"We stayed here to be closer to the airport for our last 2 nights in Costa Rica. It was perfect! The staff was friendly and helpful. The top floor with pool was great with amazing views. Our room with balcony was perfect! We booked the premium room on the 7th floor for dining perks. Breakfast buffet was amazing and snacks in the evening was more like a full course dinner. 24 hr access to coffee and refreshments. I will definitely book again at the Sheraton. "