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"Great place to stay."

"The rooms are well-designed to maximize available space. The bathroom and shower were nice and I had a good night's sleep."

"Excellent location for walking to most sites in Bath. Complimentary breakfast was ample. Room was very clean and comfortable. Air conditioning was quiet and effective, which was appreciated as we arrived in a heat wave."

"Do not stay if temperatures are above mid 20s rooms get so hot that it’s a health hazard fans don’t help I have stayed here at normal times and it’s absolutely fine just not suitable for hot days"

"It was a ok stay . Local to a few bars and restaurants. We were on the 2nd floor which was accessed by a lift . However to get to the room we had to negotiate 2 sets of steps which was annoying when you have large heavy suitcases . No complementary water in room ?? Overpriced in my opinion, but its Bristol!!"

"A hidden haven within a UNESCO busy tourist town. Escape the crowds by walking down a quiet street and into a tranquil and elegant hotel where the staff make a special effort for their guests. A daily pleasure to either soak in the hotel's hot spring pools or to complete the roman bath rituals and a guilty pleasure for this is a complimentary benefit to hotel guests (within the hours of 8-10 am and 7-9 pm). The beds are so-o comfortable that it is tempting to sleep in instead of going exploring....

"The hotel is right in the city centre and has convenient & secure parking. We had a room on 9th floor with a wonderful view. We didn’t have breakfast as we was meeting family out for breakfast. The room had aircon which was very much appreciated. The staff were absolutely wonderful, so friendly, helpful and nothing was too much trouble . I would definitely stay again as it’s excellent value for money"

"The hotel is really close to the station and the city centre so very convenient. It’s super clean, really generous sized rooms and a lovely bar area. Would definitely stay again when visiting Bath!"

"My husband and I stayed in this hotel at very last minute. For the money we paid for the night it was okay £46. Nothing fancy but adequate for our needs. Bed was made and clean. We were on the top floor with a sea view, which was very warm. No air con. If you want fancy this hotel is not for you. If you want a place to put your head down cheaply then it's fine. There are no airs and graces."

"Great and memorable stay. The food was excellent, especially the dinner and I would rate this place 10/10. The staff were very friendly, helpful and went out of their way to assist us, showing great flexibility throughout our stay. The rooms were exceptional, truly beyond words. I have travelled extensively and stayed in many places and this is one of the best places we have stayed."

"Excellente localisation"

"One thing I really loved about this place is that the tv has Netflix, usually I don’t find hotels that have Netflix"

"Great stay!"

"We received a lovely welcome when we checked in and we were upgraded to a larger room with a waterside view. The hotel is perfectly located for the Bristol Sounds events and provides easy access to a wide range of food and drink options. We booked for bed and breakfast and we are glad we did, the buffet breakfast offered a selection of hot and cold choices and the breakfast room is delightful."

"The building is lovely and staff extremely attentive."

"Worst experience ever! The day I left de hotel I forgot my jacket in the closet, I contact them 2 hours later I leave the place and they told me the cleaning lady wasn’t finished so I have to call again tomorrow so I did and well… they literally stole it!, 3 days waiting for a call from them that never happened, and when they finally answer the phone it was just to find out that the people working there stole a jacket, that’s a shame!,"

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"

"Excellent staff, rooms were clean and well maintained"

"Ace as ever"

"Staff were friendly and very helpful, the room was clean with towels regularly changed. The shower was great although I did have to ask for the plug to be cleaned as the shower tray was not emptying after we showered also the tray was very slippery I did ask for a bath mat but sadly nothing appeared"