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"All great"

"It’s a very old hotel shower could use some new taps ++ not all the outlets are the same strange! And we asked about the restaurant whether it would be open for dinner and breakfast and the only answer we could get was Maybe ? And it was never opened whilst we was there …."

"Hotel presents as brand new with spotless rooms. Restaurant in house was reasonably priced and good. Super convenient shuttle to/from airport for 5GBP each way was well worth the price."

"the rooms were dated. reception staff helpful. Locating the room was a mind field because of the terrible layout of the hotel. breakfast is a separate charge which I didn't know. Parking is an another extra charge. The hotel is a bit over priced."

"We stayed here for two nights during a layover, and unfortunately, the experience was very disappointing. The hallways and room smelled like dirty feet, and the toilet was visibly dirty, with blood and urine stains running down it. The beds were uncomfortable, and the TV didn’t work. When we ran out of toilet paper and asked for more, we were told, “You need to come down to the lobby to get it.” That was unacceptable, especially given the overall lack of helpful service. The included breakfast...

"An old hunting lodge turned into a fantastic hotel. Charming and wonderful stay close to Heathrow."

"A very tired and run down property. I won’t be staying there again."

"Nice short stay next to chessington park ! room was clean and tidy"

"Staff"

"Great room in the oldest part of the house - very clean and well maintained. Bar, evening meal and breakfast were all excellent. Grounds were nice to walk a round."

"Great property wonderful staff heat food!!!"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Clean, nice bed (slept well) and good breakfast buffet."

"What a stunning place! The spa itself is fantastic! I had such a lovely, relaxing time and thoroughly enjoyed the whole experience. Everything was perfect from start to finish. Absolutely loved it. 10/10! I’ll definitely be back! ❤️"

"Hotel was everything you would expect and staff were friendly and helpful. Didn't eat there or use the Spa, so can't comment. One thing that reduces the score to 4 out of 5 is the somewhat disingenuous approach to parking facilities: offering Hotel parking in the basement of the multistorey car park overnight for £18, but if you park on any other level, it's £6.60... Discovered this because the Hotel section of the car park was full - it's not a massive amount of money, but to some it would make...