Shopping Hotels in Surrey Heath from AED 213

"The hair dryer broke in my room, it was replaced in less than 10 mins, amazing service thank you. Generally the staff were all exceptionally friendly and helpful. I would definitely recommend your hotel. "

"It was very clean, and we love the breakfast buffet."

"Very spacious room that felt cozy and comfortable for our London visit. Tube station conveniently located across the street."

"Make sure you check the size of the rooms before you book. A standard room here runs you under 200 sq. Ft. The bed barely fits, and you have no room to place your baggage or move around. I booked a king standard room which was small. The first night was manageable, but the morning after we kept getting a smoke smell, as if someone had been smoking in/around the room. We asked to be moved by phone, but no one came. I had to go personally to guest services to ask for a new room. They did provide a new room. However, the room they provided was a complete downgrade to an even smaller room with a queen size bed. Total rip off. In addition to that the new room had a mini fridge that did not work. I asked them to come change out the mini fridge a couple of times and they never did that. Also, our room was freezing cold, it took the heater 20-30 min to come on, after making crazy crackling noises and even then it didnt heat the room enough at night. I would have to turn off the heater to get some sleep due to all the noise it made. Overall, The Hotel looks nice in the common areas such as lobby, starbucks lounge and bar lounge. The location is great, But the rooms need some serious updating/remodeling. "

"Lovely staff. It’s a very tiny room but was clean and met our needs. Walkable, safe neighborhood. Super clean, nice shower, nice soap, shampoo and ample outlets, lights and chargers. "

"Friendly staff and a quick check-in. The room was dated and sub standard. The plumbing 'gurgled' for some time after use and the sink drain had a dirty smell that could be stopped by running water in it. The breakfast was served buffet style, the food was cold and the choices limited. One elevator did not work. The entire facility needs significant upgrades. I can't help but feel that the cab I requested was somehow connected to the staff. I was charged 30 pounds to return to the airport in an unmarked cab while I paid only 15 to get there in a black cab. I feel disappointed by my stay at the hotel and cannot recommend it at all. There are many other options nearby."

"MR. GUPTA (LUGGAGE) AND MS. JAMILA WERE PROFESSIONAL AND RESPECTFUL. EVERYTHING WAS GREAT. "

"I have stayed here multiple times and it is the only hotel I will use in London. The decor is stunning and so well put together. From the moment you walk in and are greeted by the gorgeous staircase, you know you've picked the right place. The staff are always so attentive and more than ready to help when you need it. The door is always opened for and you're always greeted with a warm welcome. If you need anything during your stay, they will make sure you have it within minutes. Whether it's extra towels, help carrying your bags, or even booking transportation, they are there to serve you and always with a smile. The breakfast buffet is top notch and a great way to start your day before exploring the city. And you couldn't ask for a better location. The hotel is across the street from the Gloucester road Underground station which houses two of the most accessible tube lines. It makes getting around London a breeze. This is definitely the place you want to stay on your holiday."

"The room was great, staff friendly and helpful."