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"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"5*hotel but no bath robes, slippers or shaving mirror. We had to ask for towels as only one in our room."

"Breakfast and Bed"

"Room was extremely clean and modern. Slept really well. Very comfy bed and pillows. Good pressure on shower, floor to ceiling windows and clean modern communal areas. We didn't order breakfast as there is a weather spoons next door and far cheaper to pay £6 there, than £20 (£15 if you pre-book) at the hotel, but again that's down to personal preference. It was hot weather, and the air con worked very well."

"Great space. Kind of loud from the street and people coming in and out of the stairs."

"Lovely staff, brilliant location, slight feel of decaying grandeur but excellent value for money."

"Good experience."

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Very good experience. Check in was straight forward and quick. Stayed in a Junior Suite which absolutely loved. No complaints at all. We will be back again."

"location. Personal very friendly."

"The room itself was very clean and tidy. Beautiful decor. I did let the hotel know I would be arriving from the airport with luggage and I was given a room that involved going up and down stairs with no lift access which at midnight after a long day of travelling was not ideal. The shampoo was very watered down and not usable. There’s also very little sound proofing within the rooms as I was kept up most of the night just from movement around my room. The hotel itself and the staff are very...

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"

"Room was clean.staff were very helpful."

"Great hotel and staff above and beyond, enjoyed sunbathing in pool area during the heat wave sauna steam room cold dip aswell very soothing tea tray on room no biscuits 🥲 will definitely be back and bring own hobnobs, 10 % of bill so charge to room because you can only use once restaurant expensive great bluebell pub £5 in taxi and drinks much cheaper Wetherspoon blue bell will beer garden very friendly staff stay open late for World Cup then bar staff droped us of at hotel early hours ❤️"

"Nice hotel"

"Beautiful room"

"Good Place to Stay."