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"Definitely stop again"

"Midden in het hart van Birmingham alles op loop afstand"

"Room was clean and good location"

"Safe very convenient location to stations, centre and 02 Academy. Mini Tesco and Sainsbury also in walking distance. Had a standard room which was very sufficient, nice biscuits, coffee bags instead of instant and a small fridge. Bathroom had an emergency sanitary kit which saved my life. Rooms well sound proofed. Only thing was some of the furniture was a bit chipped and tired, the desk chair I reported to reception as it was very tatty and torn, hence knocked off one star. "

"Stayed for Crufts, 4th/6th March. Returned first day from Arena at 3.45 pm and room had not been serviced. Tried to phone Reception to find out phone did not work! Had to go to Reception, told fresh towels would be sent within minutes. ONE HOUR later, returned to Reception to ask for Duty Manager. Young man seemed blinkered as to the problem. Deputy Housekeeper on the ball and very apologetic."

"From the moment you arrive to hotel, the customer service is very good. They were warm, courteous and responding to any request. The room was clean, tidy and well supplied with amenities I would be happy to recommend the hotel, and stay there again. "

"Room clean , staff helpful, good selection of shops nearby"

"The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience."

"Location was perfect "

"Clean comfortable rooms and good location within 5 minute walk of grand central. Only knocking a point off due to thin walls between rooms making noise a bit of an issue. Otherwise a pleasant stay "

"Conveniently located close to the Bull ring and the National Trust’s Back to Back. Also close to the gay village. Overall good stay, value for money. "

"A great king size bed comfy, also a good TV in the room too. Breakfast was a buffet style with a very good choice."

"Location is premium! Very close to the train station in town, and has many large shopping malls around that area. Chinatown is just across the street that has lots of good restaurants! Unfortunately, all restaurants in the mall close early! The property is old, but well-maintained and clean. Wi-Fi speed is slow!"

"Broken kettle, strong smell of smoke, paper thin walls neighbour snoring all night, couldn’t get food after 7.30pm, car park almost full…avoid!"

"This hotel continues to be excellent. The staff are attentive, the place is very clean and the restaurant could not be faulted."

"Excellent location few mins to Stratford on foot. Hotel is in need of some updating but staff very friendly , especially Kerria on reception. Hotel also very clean & tidy. Have stayed three times recently when visiting the RSC theatre"

"L’établissement est situé à un quart d’heure à pieds de la gare et du centre ville et à moins de dix minutes de l’arena, donc très pratique le personnel est très accueillant et disponible L’appartement est bien équipé et propre Il y a un accès à une buanderie dont le prix est raisonnable Je vous conseille cet établissement c’est mon deuxième séjour et je l ai à nouveau apprécié "

"Staff left me note to say hope you enjoy your stay that was great and i said i did "