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"Welcoming and cozy place to stay for a holidays . Bedrooms are not very big but comfortable . The staff very friendly and helpful"

"Very clean comfortable bed friendly staff"

"Not expensive and including breakfast buffet, rich in different diets. Unrivalled window view"

"What a wonderful stay, we were upgraded to a deluxe room for my husbands 40th without us even asking so that was a lush surprise and very welcome. The staff everywhere were all really attentive and informative. We only had breakfast here but it was absolutely delicious, I would 100% recommend and visit again."

"I had an amazing stay at The Grand Hotel Birmingham. I travelled from Nottingham to spend my birthday alone and enjoy some quiet time, but the hotel staff made it a truly special and unforgettable experience. I was completely speechless when there was a knock on my door and I was surprised with a beautiful birthday pastry decorated with fresh fruit. Such a thoughtful gesture put a huge smile on my face and made me feel genuinely valued and cared for. The hotel itself is beautiful, comfortable,...

"Breakfast was good"

"All good"

"Very good place for the money"

"I would recommend & will likely stay here again if I am ever in the area. Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect! Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower...

"Had a good time. Neatly maintained. There is paid parking available accessible from the street behind the hotel, so it would be helpful to provide clear instructions to reach it."

"The room was clean, the staff were very friendly, and the breakfast was good. Unfortunately, the air conditioning wasn’t working properly, so the room didn’t cool down sufficiently."

"Lovely welcome to the hotel, donuts and ice cold drinks were much needed after a long hot journey. Check-in was great, had a lovely lady run us through it. Rooms were immaculately clean. Coffee was exceptional and great for the next morning after a late night. The White Company toiletries were such a nice touch in the bathroom, I can still smell it now I’m home and think I might have to indulge 😂. Thanks team Leonardo Birmingham"

"What a little gem of a hotel! We live in Birmingham but wanted a night out without the hassle of getting back home so booked this hotel as it ticked all the boxes: central location, breakfast, good reviews and very reasonably priced. Well it exceeded all our expectations! It definitely rivals other hotel chains of the same calibre. The member of staff on the front desk was helpful and even delivered a garment steamer to our room as we didn’t have an iron. Spotlessly clean hotel and everywhere...

"This place was fantastic!"

"Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning."

"Not really got a bad thing to say. If I was being ultra-picky the air con sort of cooled the room but didn’t really make it cold. But it was just about cool enough!"

"Staff were great. Hotel slightly outdated but still nice"

"Very big hotel with polite staff and a lovely terrace to sit out on a warm evening. The room was a good size although bathroom was quite small, but bed and pilllows were very comfy. Shame about the club lounge though. It was very hot in there and choice of drinks was limited. The food was very disappointing, hardly any food there and when more was brought everyone descended on it like a swarm of locusts. It did not seem to have much choice either. The same food both evenings and none of it to my...