ابحث عن فنادق بالقرب من Douglas Lake، في من AED 249

"The hotel is well situated right off I40. The breakfast is ok. Needs to have more of a variety and freshness. Like fresh eggs and fruit! Too many carbs for my taste. The elevator broke on the last day. Felt bad for housekeeping and the handicapped. Had an incident with front desk clerk that told us to keep our two year old grandson quiet because she could not concentrate. He was excited to see us but was not misbehaving. He’s only a baby!!!! She had the nerve to say that to us, but yet...

"Clean room, ample safe parking. View of the Smokies was great. Check-in smooth."

"Greeted immediately by the kindest front desk staff, room was very clean and check out was effortless! 10/10 stay :) "

"Property is being renovated but it was clean and the staff were exceptionally helpful."

"Nice, clean, quiet and new!"

"Great gesture, pet friendly."

"Excellent stay"

"We had a beautiful stay in one of the cottages. The large jetted tub was wonderful! And, the beds and linens were super comfy. The cottage was very clean and the breakfast was delicious. Very nice stay! "

"The evening staff was amazing! She warmed cookies before we went to bed one night and even put them on a plate for us. Place was very clean! I’m the crazy mom who checks for cleanliness and bugs, and this passed with flying colors! Lastly, the breakfast was super yummy with so many options to feed even the pickiest eaters! "

"There was dead bugs in my fridge and on towels. The staff didn’t care. "

"We found cockroaches in our room "

"The staff was so kind and the room was very clean and orderly. We also loved the breakfast! However, upon arrival, the front desk staff gave us very clear rules about not smoking on the property (which we don’t smoke, so we were fine with) However, when we got to our room, it clearly smelled of cigarette smoke. We did not book a smoking room. We had two small kids and we got in extremely late. They were already asleep in the room so we didn’t request to change rooms. But the smoke smell was...

"Loved the breakfast! The breakfast room was too small for the number of guests. Our room was very clean and comfortable. Nice front desk people. Wonderful place to stay. "

"Wonderful stay at Heartsong! Appreciated the daily room upkeep, friendly staff, daily entertainment and food service choices. "

"It’s always pleasant to stay here. "

"The resort was very clean with friendly staff. We enjoyed complimentary s'mores and pink lemonade. There are several food options at the resort. The trolley to Dollywood was quick and easy."

"Worst experience I ever had at a hotel staff was extremely rude. Can't even take a bath because the hallways flood found a adult toy in my drawer wouldn't even let me stay an extra 10 minutes after checkout time to wait on my ride, an absolute overall awful stay. The only person that was nice in there, was Dylan he needs a raise "

" This was beautiful. The historic charm was amazing. This will definitely be where we stay during our next visit. The only thing we missed was the Sky Lounge. Loved it!!!"