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"The hotel was lovely but the swimming pool was small and there were children splashing around the who time so not very relaxing. The waitresses for the meals are not very efficient. We had to wait a long time for our order to be taken. At breakfast, the food was not replenished and it was difficult to find someone to take orders from the kitchen."

"Close to the life in Bristol "

"Lovely Hotel on fantastic grounds. Clean room and all areas of the Hotel. Staff were great throughout, helpful & friendly. Olivia in the restaurant was brilliant, really good service. "

"Bar set up strange and frankly extortionate. Reception staff were more concerned with a system issue than checking us in . Just overall not the level expected "

"Everything excellent clean and comfortable. The only exception was a non working above sink lamp, a shower head holder that did not hold the shower head in place."

"Centrally located so close to all the action."

"Definately NOT a 5 star hotel. Rooms in massive need of updating, and the spa also. The Spa when we went was very messy, paper cups and peoples slippers/robes on floor scattered about. Looks like in need to some TLC. Visited Bath many a time and far nicer places to stay in my opinion, especially for the price. Building is beautiful, breakfast was as expected, check in fine, staff lovely, location ok 10 min walk into centre - just desperately needs some updating. "

"Excellent staff - very friendly and helpful. "

"Not bad for a quick stopover for an early flight from Bristol "