Find Historic Hotels in Ely

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"The bed was far too small - I didn't get a decent night's sleep there due to that. There was a power socket on only one side of the bed - very inconvenient. The wi-fi was very good but very fiddly to connect to. We were charged to park there - this is just grasping. The single lift was glacially slow. The staff were all very helpful and pleasant apart from the woman on reception when we checked out - she was abrupt to the point of rudeness."

"Lovely welcome, friendly staff"

"Solid stay as usual. The core building is quite old so a lot of noise from the windows and draughty. But it is located really well and @ £12.50 the breakfast is very good value and quality"

"Could you please bring your own bags down. Our consierge is very busy. Junior suite dark small and poor. Reception so poor. "