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"This was a GORGEOUS hotel. The staff was incredibly attentive and friendly. The area was very safe. I will definitely stay here again. "

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"Amazing experience staying in Four Point Hotel, staffs were very friendly and breakfast was so delicious and a lot of variety to choose from. It is very recommended."

"Very good and comfortable"

"The hotel is very nice and convenient if you are there for business!"

"Overall a great place to stay for given rate"

"My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."

"It was nice"

"Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff."