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Very nice hotel, close by the train shuttle station. Has two elevators, a beautiful lobby and excellent dining area. Breakfast was very good; All the 'hotels.com' hotels we have stayed in have provided a good buffet breakfast, clean rooms and good beds. The bed in the Butterfly was softer and more comfortable than all the rest. We would stay here in the future.

We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...

This was a true Alpine experience! The hotel was like something out of Swiss Family Robinson. It was pristine in every way. The room had everything we would ever need and the owners/staff couldn’t have been nicer. The breakfast was excellent! I wish I could give it a higher score than a 5!

Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.

Comfort and perks greatly exceeding expectations for a budget hotel. This hotel's "budget rooms", where we stayed at the height of summer, offer a (ski) lodge experience but also provide access to high end amenities (pool, sauna, workout, jacuzzi etc.). While the budget rooms are below surface level, they are designed to still offer glimpses of mountains and sky. They are also incredibly spacious and equipped with modern furniture and fixtures. Bathtub and showers to not drain well, suggesting...

Holy Cow!!! What a find! Really, I can't say enough good things about the hotel, the staff, and our stay. The room was excellent, beautifully equipped, and every want taken care of. Our mini fridge was stocked daily with soft drinks, water, and a couple of beers. Coffee in the room was excellent. The decor was contemporary mountain and beautiful. Helpfulness of the staff was unbelievable! I would have lost patience with me- but they were kind and knowledgeable. Breakfast was crazy!! Yummmmmm...

Wonderful place!

The staff was incredible. Beautiful views from our balcony. The included spa had a steam room, jacuzzi and sauna which we fully enjoyed. We considered staying another night after we saw the room for the first time! We would definitely recommend this hotel for an enjoyable stay.

Nice stay. Easy access to Zermatt.