"This was the worst hotel we have ever stayed at. The bed and pillows genuinely hurt so bad, we used our comforter instead and rolled it up to support our necks since the pillows were rock solid and about 1/2 inch thick. The rooms had no AC even though the pictures showed an AC unit, and the room we had was in the front of the hotel with lights shining through the curtains since they were hung 2 inches off the wall all night. Worst sleep we’ve gotten in ages. Our backs are still hurting a week...

"This hotel is good IF you are in a budget (we were) and you enjoy stairs. The location of the hotel is not bad, as Victoria Station is nearby, giving easy access to mass transit. There’s also some grocery and convenience stores nearby, as well as a reasonable selection of pubs and restaurants. That said, the hotel is narrow and tall with no elevator, so we had about 6 flights of stairs up and down—we are okay with that, but if you didn’t expect it or have any issues with stairs you’d not want...

"The location is great for Elizabeth line 200m and cheap shopping. Wetherspoons only 200m too. Cant beat it for a good value london hotel if you are ok with 20 mins to central london on the tube"

"Staff disponibile e gentile e struttura comoda ai mezzi pubblici"

"Property clean but tired. Breakfast very good"

"No air conditioning and breakfast is way too expensive."