"The main thing that works for this facility are the staffs! This over compensates for the reality that it is a older property. The staffs are warm, pleasant, available, willing and very supportive. one of the ladies at the receptions blew me away when she willingly helped to carry my luggages to the 1st floor since their is not lift. I think her name is Icra or similar. Thank you. And the price is fair for what you get."

"Lovely staff, very clean and kept as nice as aging hotels like this can be. Rooms are clean, well equipped and the bed was comfy."

"Not a bad place but no A/C but they had fans to give you the water in the shower was really hot and took along time to cool down. No restaurants on site only for breakfast. Staff was very helpful with directions and ideas to do eat."

"Staff are incredibly nice and quick to respond anything we asked for. No hair dryers in the room/washroom but it was easy to request for one. Rooms in general were equipped with quite little (only a kettle, no mini fridge, no hair conditioner or body lotion) I did notice a lot of the towels still had things stuck to them or little stains visible, otherwise the location is super convenient as it’s pretty much directly across Ilford Station (Elizabeth line) so getting around London was very...

"Property clean but tired. Breakfast very good"