Villas in Hampden County

"The bed was covered in someone’s hair. Like loads of it. In the sheets. On the pillows. On the comforter. It was disgusting. Parking was fine. Air conditioner kind of worked. Front desk staff was great. The rest, not so much. "

"Room was spacious and clean and common areas were clean. Lobby smelled like natrual gas,which made it hard to want to spend much time there. Pool was enjoyable. Hotel is off the main road and a bit hard to get to if heading to Amherst as you have to turn off early or go farther and make a UTurn. Enjoyed our stay."

"The check in staff was not friendly or greet us upon arrival."

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."

"Clean room but the thermostat did not work properly and it was very noisy and then I had to take the Shuttle was told to be out at 3:10 but the Shuttle actually didn’t come until 420 was almost late for my flight "

"Breakfast had good variety of choices. Staff were friendly and responsive. Hot tub and pool area was filled with adults and children the two time we considered going so not able to take advantage of that amenity."

"Everything good !!"

"We were just there to sleep, got in late, left early. Beds were really comfortable and really nice pillows. Beds and bathroom really clean. We had a pet friendly room, which is nice to have as we had our dog. But room did smell of dog, and carpet not too fresh. Still all in all would stay again"

"Nice rooms "