"Clean room. Wonderful, caring, supportive staff. "

"We did not end up eating breakfast at the hotel. We did use the spa the first day, which help us relax from our plane trip. The spa under the hotel is an independent institute. It was good, but rather expensive compared to other spas in the area. "

"What a great hotel! Staff made everything easy, always with a smile. Technology made ordering in so easy and fast. Room upgrade and perks were offered without asking. Great room, great location. Highly recommend. "

"great room location restaurant "

"Super service "

"The welcome from Amy was so lovely and warm. Made me feel comfortable from the moment I checked in. Also special mention to the young lady at the desk near the bar didn’t catch her name (with nose ring) very chatty, friendly & helpful. Food in rooftop bar was delicious. Room was clean and tidy and considering we were in the centre of Leicester Square facing the busiest part, no noise at all was heard in the room! Great stay, perfect central location with lovely staff and will definitely be...

"A wonderful stay for a birthday treat. All staff very friendly and the room was clean and comfortable. "

"Wonderful newly renovated property. The neighborhood was quiet, and a very short walk to underground and busses to get to the sites in London. Perfectly positioned between the airport and London; it make a perfect place for our trip. The staff were very friendly and accommodating. The room was very clean. It was small, but the layout was good. The stairs were small, steep and narrow, but it’s a historic building, so I thought it added to the experience (but may be hard if you struggle with...