Find Family Hotels in Hawick

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"Worst and most expensive dinner I have ever had ."

"All staff were very friendly and extremely helpful, made us feel very relaxed during our stay. The breakfast here was absolutely fabulous with everything there that it stated was there. We also had an afternoon tea booked for after our small wedding and this was excellent and so was the lovely Maria who served our champagne and made sure we had everything we needed. Above and beyond expectations and we were not rushed at all. There is plenty of parking for guests and the grounds of the Hotel are stunning. Lots of photos of that! We would definitely stay again to give us more time to explore. Also, we would book a bigger room."

"Comfortable and clean, friendly and professional staff, breakfast was nice too at the services overall a comfortable and restful stopover for me "

"Excellent surroundings! Interior in need of some tlc."

"All great love staying at this hotel "

"Very nice hotel, well situated and friendly staff. Would certainly return."

"I found returning here after 15 years to be a sad form of nostalgia. We used to come here in the late 90's as a large family group and have so many fond memories of this place. We remember having a grand evening dining experience with a man in a kilt waiting for us at the top of the grand staircase, and adults dressing in their fine clothes for the evening meal while children would eat in the Bannockburn room. Things have changed, and while I accept there is a need to modernise things, the whole soul of this place has gone now. The state of disrepair of the property is very obvious, but what was sad is that I felt some of the repairs would be very simple to do. We paid just under £300 for our rooms and feel this was completely out of line with the experience. Our balcony which was 2 floors up was literally crumbling apart and had caution tape on it to suggest 'don't lean here'. This is completely unacceptable for a room at this price. The old fashioned but classy feel of the rooms have been replaced with a soulless modern chich vibe and it was all just quite depressing. One of the ceiling lights in my room wasn't even working and the room felt bare with two cheap sofas stuck in the middle to fill the space. There was peeling paint work and rotten wood everywhere and a general sense of 'we don't care anymore'. At 10pm my room was freezing. I called 3 times and went in person to reception to resolve this. The heating never came on and I slept the night COLD."

"Met our needs"