Find all hotels by Best Western in Henlow from AED 343

"My room was clean and comfortable. Air con not working which shouldnt be an issue this time of year as having an open window would be fine. However, this is an issue due to the 10000 decibel music with a baseline that goes through you - from outside - for hours. Usually id be a "cant beat em, join them" type but i was a lone female who found the groups of young men congregating and smoking, intimidating. Fellow guests were also inconsiderate - constant door banging. Thankfully i was only here for a (very looong sleepless) night to catch an early flight. Security and reception both very friendly and helpful. Never again - hotel is ok, area - not so much."

"The property is dated and tired. It felt grubby. I actually try avoid this hotel preferring others nearby and only go when I have no other options."

"Room was clean and comfirtable. Clise to station and shopping centre. Sraff were attentive when needed. Hotel was bright and reallynice."

"Very helpful receptionist. Thank you "

"Breakfast is provided fresh buffet style. The staff are very helpful. The rooms are clean & spacious. Not a complaint, just an observation over the many times we have used the hotel. Why only one comfortable chair though. ? Leaving the other person sit on foot stool or on the desk chair ( not very comfy,) or lie on the bed . Also I found the disabled parking at the front of the hotel was full with no badges shown. 7 cars not one badge berween them. That said we look forward to returning to the hotel on our next visit "

"Was very impressed with everything. Staff on reception are friendly and helpful. I loved the cookie. Room was perfect for my needs. All great, thank you."

"1. Hotels.com description for a Superior Room is 31 sq m, with a seating area with a sofa and chairs. Ours (room 275) was tiny, with room for a desk and a chair in the corner. Yet, Front Desk assured us this was a Superior Room. 2. Getting hot water out of the shower is non-trivial. Initially we had to complain to get the boiler restarted, then we had to ask for someone to come to the room to explain how to operate the shower tap (involved aligning the lever at a particular angle combined with pushing and turning the temperature knob). Instructions in the bathroom would be helpful. 3. No hairdryer in the room, had to call and request. When the attendant arrived, he asked to check our wardrobe as if he didn't believe us. 4. Breakfast, if ordered on Hotels.com at time of booking, seems to be £20 per room. If ordered in person on the morning, it's more than twice the price, £22 per person. So plan accordingly! 5. Lots of stairs. Our room was only accessible via stairs, which can be tiring depending on how much luggage you have. 6. The grounds are fairly nice. The peacocks are striking, through depending on their mood (and, presumably, the season), they do get into shouting matches with each other which can make for a less-than-tranquil experience on the lawns. Thankfully most rooms are well-insulated and the noise is a lot softer. The lawns therefore are fertilized with healthy amounts of peacock droppings. And occasionally some of the tabletops in the lawn area, too."

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"Shower thermostat did not work either to hot or cold."