Search Aparthotels in Ickleford

"Great service and very friendly staff. Room was clean and tidy"

"The room was smokey, someone had been smoking in my room or near it previously. The paint work was flaking... The old easyjot colours were showing through! But otherwise it was an ensuite room to stay in for the night."

"Room was quite small but it was nice, bar and breakfast areas are really nice. The staff are lovely, disappointed with the pool and spa area, was expecting it to be better. "

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"Food is typical mass produced bar type menu. Football is always on way too loud to hear conversation, they often bring your starters and main courses together, and last night forgot to bring cutlery before the food. When reminded, completely forgot and food went cold. Spoke to new manager who had to be argued with for a refund. There ars some great staff though. Ahmed in the bar really stands out and he did his best to handle put complaint. The manager who seems new was useless. As a team, our team has spent tens of thousands of pounds staying at the Village over the last couple of years. Thst stopped this week. "

"Fantastic staff, clean and fresh hotel, perfect!"

"My room was clean and comfortable. Air con not working which shouldnt be an issue this time of year as having an open window would be fine. However, this is an issue due to the 10000 decibel music with a baseline that goes through you - from outside - for hours. Usually id be a "cant beat em, join them" type but i was a lone female who found the groups of young men congregating and smoking, intimidating. Fellow guests were also inconsiderate - constant door banging. Thankfully i was only here for a (very looong sleepless) night to catch an early flight. Security and reception both very friendly and helpful. Never again - hotel is ok, area - not so much."

"The property is dated and tired. It felt grubby. I actually try avoid this hotel preferring others nearby and only go when I have no other options."

"On arrival greeted by reception as if they’d been having a bad day and letting it show. Hotel is pleasant enough but I don’t expect luxury what I do expect a comfortable bed. My expectations were not met here. Easily the most uncomfortable bed I’ve ever slept on. Mattress must have been 20 years old. I resorted to pulling out the sofa bed at 2am it was that bad. Better but not a great alternative. Maybe I got unlucky. "