Castles in Herefordshire

"Another incredible stay! The staff are always so welcoming and kind, George is just fantastic and so attentive and friendly. The food as usual is delicious, beautiful local produce. The rooms as usual are so clean and super comfy beds. The spa facilities are fantastic. Five stars again from us!! "

"Breakfast should have been included in the already steep price"

"Business stay lovely rooms and hospitality "

"Stayed for 2 nights (wish was longer) Was greeted by Hannah, very friendly. She took me to my annexe. Beautiful spotless, cozy place. Didn't want to get out of bed every morning. Slept better than have in weeks. Good was delicious and hot Chicken Pate, chibbatta, salad Hunters chicken, French fries 10oz Gammon, French fries Chocolate Fudge Cake Pub staff were friendly and attentive Serve your own breakfast Lots of choice Met another lovely lady as I was leaving, sorry didn't get her name A thoroughly enjoyable stay, would have liked to stay in pub bit longer, had made arrangements Fabulous, good, staff, everything Perfect"

"Yes good choice of drinks"

"Very friendly people, great breakfast Would recommend "

"The hotel is lacking in cleanliness, our room had thick layers of dust on the surfaces and the inside of the wardrobe was filthy, the plug chain to the sink was in 3 pieces placed next to the tap and the bathroom door did not shut properly. The windows could all do with a clean and there were cobwebs to many of them with insects trapped so obviously had been there sometime.The bedside cabinet was broken inside. Breakfast was laid out covered in cling film that everyone had tried to remove and we had to request knives as there were none available. We gave polite feedback to the proprietor who blamed the cleaners, she offered us some money back and advised us to phone with our details but then was not in her office when we spoke to her on 2 occasions so could not process the money offered and also lost our number so could not call us back ? The fabric of the hotel is very nice, but it is sadly lacking in standards of hygiene and health and safety."

"The parking was good. Plenty of room. The staff were friendly and helpful. The room was amazing, large, clean and beautifully decorated. A large newly done bathroom. The breakfast was really lovely and plenty of it."

"Lovely food, beautiful old hotel in the middle of a charming old town. Good parking behind the property. Very steep stairs to a room on the top floor. Comfortable bed but room was very warm."