Find Hotel with a Concierge in Hot Springs, AR

"I’m giving this inn a B- primarily due to the lackluster service from the man who owns the property. Service is crucial in hospitality, yet during my stay, the owner did not acknowledge my presence. From arrival to departure, he neither greeted my daughter nor me, nor did he inquire about our stay. He consistently avoided eye contact with me, although I observed that he did engage with other guests throughout our stay. In such an intimate setting, the expectation is that the innkeeper will...

"The Hosts were very personable and gave us great information about local restaurants and things to do in the area."

"We loved how close this hotel was to downtown. It was within walking distance but in a quiet area. The staff were all really nice and helpful. The room was clean and the accommodations were great. They even have a shuttle service which was really great. We will definitely be staying here again. "

"We specifically chose Embassy Suites because of their separate living and sleeping quarters along with their great breakfast and Happy Hour. It’s right next to the Convention Center but too far to walk to downtown, but they do have a shuttle. Hotel is 20 years old and will receive complete renovation soon."