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"Everything was perfect. Great communication, spacious room, comfortable bed and tasty breakfast. All staff very friendly. "

"The room was amazing and staff were great! The spa was excellent!"

"we had a wonderful stay with our grandchildren in December, the hotel was beautiful and the seasonal decorations where truly spectacular. The staff were very friendly and welcoming and our room was fabulous with a queen size bed as well as bunk beds for the children. The dining room was beautiful, spacious and spotlessly clean with wonderful views of the lake. Would 100% stay here again. "

"Breakfast menu though slightly limited, it was fresh and good "

"The whole hotel was spotless, the gym and swimming facilities where excellent. The staff was so helpful and we would highly recommend "

"Excellent all around . The interior design was immaculate and very impressive . The food , the staff , the ambiance, the atmosphere with the bar integrated within the lounge was a focal point . Beautiful arrangement and so relaxed . The room and the furniture was perfect . Fantastic break away and faultless . Thank you "

"The staff are all lovely, very dog friendly, rooms are great and the location is really convenient for long journeys. "

"Very good place to stay "

"I liked the area. We used Richmond as a base to tour."