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"The room was a very good size, very clean with coffee and tea provided. Breakfast was very generous and excellent quality, we had an evening meal on our first night which was also very good. Thoroughly recommend a stay here as it’s also very close to Ullswater with its beautiful scenic views. I have dropped one star as the parking outside the hotel is a bit hit and miss as it’s also used for the surrounding pubs and shops. However there is a public car park a short walk over Pooley Bridge. "

"I booked this hotel for my colleague. He told me the Hotel was really lovely."

"Fantastic hotel. Room really spacious with very comfortable bed. "

"Really nice hotel and facilities."

"Staff were lovely. Hitel nice and clean. Frw stray hairs in bathroom, but no trouble to clean up. Breakfast was fresh, pletniful and good choice. Shame i didnt get to choose where yo sit, maybe I should have asked. Sat next to a man with zero table manners. Not the hotels fault"

"Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!"

"Room was clean and tidy, hotel is a bit ‘tired’ but still fine. Town centre is just a short walk away."

"The room was clean the staff were friendly "

"Fantastic stay, gorgeous room and wonderful food. Will definitely return. "