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"Clean room. Great resort."

"The $25 credit per night that was offered to us worked great! Everyone was very friendly and helpful."

"First night the heat wasn't working my family and I was freezing. It was also a cold night as well. We let the front desk know and they were apologetic. They ended up turning on the floor heat because the wall one wasn't working. The slides was out of commission for 3 days bummer. The kiddie pool was not in use. They could do a better job at letting guest know if there are openings for the shuttle. The day I wanted to go was completely full however the following day when I went we were told that there were only 2 people on the shuttle that day. Everyone else didn't show up. So we could have gone the day we wanted to. Good thing my tickets for SeaWorld was any day. We made the best of our week stay. "

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"Very clean "

"Room was clean, but hotel need to change the carpet. It was very old, but they maintained clean carpet"

"Family friendly "

"Parking was safe and easy. Villa was large and comfortable. The grounds are beautiful and the staff is lovely. The water slide needs to be fixed. Kids kept getting stuck and had to walk or crawl out. This could be dangerous. The gaming center is in the corner of a small rec/activities office so they are practically standing on top of the staff to play the Wii and the Xbox is broken. My older kids were really disappointed. "

"This was a great place to stay before we got into the house the next day.... centrally located to everything convenient and beds were super comfy! Would stay here again for sure! "