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"Amazing hotel, great amenities "

"We loved our time at Ten-yu. So much that we came back a second time in 2 years. Everything in their facility is professional and cater to their clients. The breakfast and dinner buffets have a wide variety of quality cuisine. Both onsens are different, unique, and enjoyable. We thoroughly enjoyed our time there. We would definitely visit a third time! "

"Staff are very welcome. I like the service."

"Amazing hotel, great staff, wonderful scenery and food"

"The food in the hotel restaurant was great"

"Excellent modern hotel with a comfortable room and reasonable rates. The staff is very friendly and helpful making the stay perfect. I would definitely recommend this hotel and plan on returning in the future. Overall- outstanding experience!"

"I was very surprised that hotel room is such big almost 40sqm. The hotel room facilities and walls are very new and clean. Parking is located in Level 3 by using elevator. The staffs are very nice. My mobile phone charger is USB C type for iPhone, the hotel and staff provide me the power converter and USB charger. I am really appreciate for staff’s patience' service "

"Great staff who spoke English very well. They were very helpful making sure that our taxi driver knew where we wanted to go! Close to train station 5-7 minute walk. Would return in the future. Breakfast was extra (yen) but it was worth the money - lots of food and 3 choices (English, Chinese or Japanese style). Laundry available at decent price. "

"Nice view of Mount Fuji in the rooms and during the onsen. "