Find Hotel with a Concierge in Lakeland, FL

"Our room was clean and comfortable!"

"They only had one working elevator and it barely worked. Waited forever for it and then it would take you to random floors. Ice machines were down so had to get ice at the bar. Had to have them come and redo the bed because it looked like they just threw the comforter on without changing the sheets. The toilets had to be flushed several times to get the toilet paper down. My daughter’s room had no hot water. We have been coming to this hotel for 23 years for dance competitions, and it has seriously gone down. I will say the staff was absolutely wonderful and very accommodating. But the big wigs need to take a serious look at this property and give it some major help."